Bluegum 公寓

噁心。床單和床罩未洗且有污漬，枕頭上有頭髮，地板未打掃，陽台不乾淨（由於門把手故障，後陽台無法進入，造成火災隱患），沙發破損，二樓臥室沒有安全屏障我們的孩子睡覺不安全，電源插座掛在牆上，樓梯欄桿鬆脫。管理層堅稱該單位已清理乾淨，並對我們的擔憂不屑一顧。值得慶幸的是，我可以在睡前自己清洗和烘乾主要床單，我們的孩子也可以睡在我們旅行時使用的氣墊床上。該裝置與他們網站上廣告的照片完全不同。根本不會推薦。

它需要進行一些維護，因為浴室水槽中的水龍頭非常鬆動，廚房中的 PowerPoint 從牆壁上脫落。後院需要進行清潔，因為它充滿了葉子和花園，急需細心照顧。不過，它並不像我在網路上看到的評論那麼糟糕。裡面很乾淨，有我們需要的一切。停車非常混亂，沒有人在正確的位置，我們也不知道我們的位置在哪裡。甚至進門並獲取房間密碼都非常令人困惑。當我打電話詢問資訊時，他們並沒有提供太多幫助或友好。

Our accommodation was somehow mixed up, when I arrived to check in I called to see where we were supposed to go to be told the apartments were not ready and weren’t sure when they would be. We were offered other accommodation at Jesmond Executive Apartments that we accepted and, in our opinion, was quite poor. The dishwasher had a bad smell and did not work, the bathroom tap was not fixed to the vanity and one of the rooms reeked of cigarettes with a cigarette burn in the pillow and there were other issues! Overall, it was quite a disappointing experience.

Do not be fooled by the photos that they use to advertise their properties. The photos were definitely not accurate. We arrived to find a derelict premises, but decided to give them the benefit of the doubt in the hopes that the inside of the apartment was what was advertised - it was not. We arrived at the door to the apartment to find a disgusting dirty nappy hanging from the tree next to the door. Broken plastic toys, rubbish and waste in the gardens and around the patio area. Upon entering, we were greeted with the strong overwhelming smell of chemicals and air freshener. The walls were dirty and stained, the floors were so sticky our shoes stuck to them - no way were any of us taking our shoes off! When checking the rooms we found disgustingly stained bed linen and pillows, beds that may as well have been concrete blocks for how comfortable they were. No cupboard doors, a dirty kitchen and questionable bathrooms. There was no way in hell I was allowing my children to step foot in there let alone sleep in this pit. When we called to complain, my husband was immediately put on hold and left there. We had to hang up and call back to get someone to speak to us. Their initial suggestion was to send someone around to tidy a bit more and offer us a small percentage discount off of our stay. We refused and demanded a refund because there was no way in hell that a quick tidy up could save this situation. 0 out of 5 stars, 100% would not recommend to anyone. Absolutely disgusting.