聖路易斯紅屋頂飯店 - IL 特洛伊(Red Roof Inn St Louis - Troy, IL)

En el hotel reciben Mascotas, pero no se toman la molestia de limpiar y quitar olores. Olor a perro y orine de eroo terribe. Tiene un recepcionista en la niche mal humurado, mal educado, prepotente. El desayuno si si se puede llamar consiste en cereles y leche. La maquina de jugos ni funcion y cafe horrible. El ascensor estaba fallando hasta que por fin un dia se dano. La certificacion de este, ya se habia vencido.

Se admiten mascotas en el Hotel, pero no se hace limpieza y huele horrible. El hombre de la recepcion en el turno de la noche es malgeniado, despota, descortez. Solo encontre un personaje amable en la recepcion. Ascensor dañado, certificacion vencida. Atencion mala.

Personal de la recepcion malgeniados, despotas, no comprometidos con su trabajo. No se preocupan por atender al cliente. Por ejemplo se dano el ascensor se informo en recepcion pero no se tomaron la molestia ni de revisar ni de indicar por lo menos donde estaban ls escaleras.

Es muy bueno para la accesibilidad de las mascotas

Although the bedding was clean and not to uncomfortable to sleep on; the floor and bathroom were dirty. The shower curtain reeked of mildew and it was visible. The bathroom door had some whit substance twords the bottom of it. There were also holes on the chair in the room. The pool was not heated and the tiles surrounding the pool had debris buidup. However, the staff were very friendly. Breakfast included the usual. Cereal, yogurt, bagels, packaged coffee cake, hostess donuts, coffee, and juice.

Staff was friendly but the room and common areas weren't very clean (dust and cobwebs in corners, walls had a layer of dust on them, floors were sticky, bedspread had stains, breakfast area wasn't kept clean, the toilet in the women's bathroom in the lobby area was overflowing with and covered in feces). Lots of noise from guests at all hours. Cheaper rate so I guess I could have expected it.

I'd booked a room here for the economy as I was in town just one night for a turn-around trip. I was surprised at how clean and comfortable the room was. The hotel shows signs of age inside and out and some of the furniture showed wear, but the cleanliness and comfortable bed made up for that. I also noted that the room had updates too. New sink and shower, and the walls looked freshly painted. If I come back to the area, I will definitely stay here again.

Staff was awesome..I made a mistake on booking hotel and he fixed it for breakfast is good and room is very clean that's a plus for me..and the price was great..I will be staying here in future.

The room could use a deep cleaning but overall was good. The beds were really comfortable. A lot of light comes in under the door and around the windows though. Enough to where the brightness of the room did not change between 9pm and 7am. On the upside the parking lot is very well lit.