雅加達希勒杜格地平線飯店

We often stay at this hotel, perhaps 3–4 times a year within last 5 years, as the location is very convenient for our needs. Given our frequent stays, the hotel should ideally have some kind of profile or customer record for loyal guests—such as preferred room types, usual check-in/check-out times, dining preferences, parking habits, and so on. These may seem like small details, but they would significantly add to the sense of loyalty and value for returning customers. We also notice and appreciate the many improvements that have been made. For example, most of the towels have been replaced with newer, whiter, and thicker ones. The shampoo and soap no longer feel cheap, and the fragrance is actually quite similar to what we had suggested in previous reviews. These are positive changes that we hope the hotel will maintain. Moving forward, we kindly suggest that more attention be given to loyal customers like us, so that our overall experience feels more personal and valued.