羅克蘭飯店(Hotel Rockland)

Overall staff behaviour was good, food was also good, terrace club was fine but room size is small. I would say "an average hotel with average budget" for stay.

Room ws dark no proper lighting, even in daytime it ws dark staff is cooperative n try to provide whatever they can. Basic amenities missing lk kettle, cup tea peroration items. Cleanliness was not upto mark. Didn’t like it at all

Stay was pleasant. Perfectly located in the middle of city. All attractions are located nearby. This property itself has lounge on the rooftop.

Do not stay here! Based in an unsafe area, this is more of a night club than a hotel. Most of the facilities are broken (no shower, leaking toilet etc…) and the hotel struggled to find our booking. Staff were sleeping on the couches of the reception and could hardly speak our language- which I appreciate is to be expected when you travel to different cultures, but they made no attempt to translate or communicate with us when we asked for local directions. The restaurant attached to the hotel had hundreds of dishes on the menu (written in a few languages) but only three dishes actually available to purchase.

It was good stay at this price. Staff was humble and quick the room service was very good. Bathroom & bedroom all were clean

The hotel was good. But the issue was of services most of the points mentioned are not provided.1.Complementary Mineral water not provided(mentioned over.2.Set top box available but not recharged. Even though it's being asked to receptionist, but not done by them.3.For cleaning keys were handed over to them, but when we returned it was untidy.4.Twice the same thing told to receptionist then house keeping staff came. It was awkward that while we were in the room housekeeping team was working.

Hotel staff behaviour is polite .location also great. Overall everything is perfect

Staff was not wearing masks. There was no cleanliness in the room and washroom. Toiletries were not available. Food was too oily and lacking taste. There was hint of bad smell in the sheets. Water was not provided. Lights were not switched on in the corridor. There was darkness all around the room as well. Room was not properly maintained, wallpapers were coming off.