(1) Upon check-in, I found it strange that the male staff placed my husband's name and used his surname as the wifi password when I am the person who made the booking and paid for the hotel. Hence, I am unhappy about this as, even after asking the male staff to change to my name and surname. He was too lazy to do it! Felt very unrespected! In the final invoice, when I paid for room service, the same male staff did not change to my name!!! Terrible and lazy!
(2) The food for room service was delicious!
(3) The housekeeping was slow in getting us some things.
(4) The morning breakfast buffet was delious, with a wide range of local and intercontinential food. The staff in the Breakfast area were very efficient and excellent!
What a palace.and what a welcome. Well trained staff. Mr Nimesh Mathur the manager of the palace was efficient and quickly solved problems if there were any. It is one of the best of all real palaces in india.we had booked with half board through Trip.com at a very attractive rate. And the food particularly Rajasthani food was very tasty.the main dining hall called SWARN MAHAL was just fabulous.
I have been staying in Clarks Amer for last 30 years. Always get very warm hospitality. Special thanks to Vivek, Gunjan , Thakur Ji, Asif bhai, Chef Prem Ji and Chef Rajinder. Housekeeping and Anil / Ramavtar Ji. On my request special khichri was made by chef Rajinder. Really appreciate entire team under able leadership of Apur Kumar Ji
EEllie JayneThe location was very convenient. It was just the right distance away from the busy tourist area but accessible by a short rickshaw ride.
The service and staff were excellent. They catered for any request and were extremely attentive. There were not ***y amenities in the rooms and the towels were stained to the point that we couldn’t use them. If you did need anything extra the staff were very helpful to provide it.
The rooftop is not accessible outside of breakfast which isn’t clearly stated and would’ve been good to know before booking.
PParamsothyHad an amazing stay here. We were here off season so not too busy. Good location and not too far from everything. Nice included breakfast and very clean rooms with excellent service. We had an awesome time here!
訪訪客用戶Prime location. That's the only positive thing. The food was average and the menu items were very few. It was self service in so far as food was concerned and other services was average. The behavior of the owner shri pushpendra was however excellent. Overall it was over priced.
NNicolas BEWhen we checked in, there was clearly an issue but nobody would tell us anything while they discussed in Hindi. After asking multiple times what the issue was, we were accused of having made a wrong booking. As they had a single occupancy room for us while we were two. After showing multiple confirmations and our check-in voucher which all said “2 adults” they kept telling us we were wrong. Multiple ***agers were called and eventually we did get a room but they still wanted us to do their job and contact Trip.com. The men at reception kept talking over me and wouldn’t listen at all, the girl was helpful and apologised multiple times. Once we finally got up in the room, there were stains on the sheet. In the morning my friend even had molded bread from the buffet… overall not a great experience but the room itself was good.
I stayed in this property in the first week of March. I like studio apartments . They hv infinity pool on the top floor with the city view. We are for two night and Mr sandeep naruka make the city tour for us which is great bcs in a short time we cover the jaipur with shopping as well....Great hotel with value of money