蘇巴斯旅遊飯店(Subhas Hotel)

low price and location central to jaffna town are main benefits breakfast options limited bar closes around 9pm : both things could be improved to increase tourists and also modernise rooms

Stayed for one night, was going to be more… Dirty, overpriced with dodgy feel, seemed to be run by adolescents. Sheets dirty, asked for more but they were filthy. Charged us $5 for cancelled night which was a plus. Avoid there are much better options at half the price, as we discovered.

Stayed one night. I already paid before I arrived there. They struggled to find my reservation from their records. This happens sometimes. We can understand. However their attempt to find a solution is unsatisfactory. They kept us waiting and served the other customers arrived instead of solving our problem. Safety of our belongings: Unsafe to keep our stuff in the room. The reason is, they asked us to leave the in the front desk when we left. When we came back they could not find the key. They searched everywhere. Finally they found the key in our room door. This is ridiculous. Breakfast: Before booking I looked at the pictures of the food in their menu. Then I realized they are just pictures. There is no variety of food. I regret for making this reservation.

It was an adequate hotel. The staff were very accommodating and helpful. The room was not perfect but we were satisfied

My room was fine; everything clean; everything worked properly, including the air con. Friendly, helpful staff - from the manager (owner?) and his wife, to the reception staff and the restaurant/bar staff. Breakfast is Sri Lankan style, bit I'm sure of you ask they would happily prepare a more western breakfast (I like the local food, so I didn't ask)

Good comfort and service in a central location

The staff was very friendly and helpful. As soon as we arrived, they greeted us with a free drink and took all our luggage (eight in total) to our room. Very reasonable size room with all the facilities, including bottled drinking water. Air-conditioned room with a ceiling fan too. Food in their restaurant was very good. They went out of their way to make some extra food, we requested. The prices were reasonable. We will definitely go back again.

As an American tourist, I decided to visit Jaffna and do some sightseeing there. Hence, I booked a room at Subhas Hotel for 2 nights. The bed was extremely comfortable. The hotel food was local Jaffna Sri Lankan food and very reasonable in price while also being very delicious. The hotel staff were also very courteous. In terms of convenience for exploration of the city by walking, I also found the hotel to be reasonable close to the main Jaffna city area while also managing to be in a hidden quiet area. For example, it was quite manageable to walk to Jaffna Fort. On the first night, it began to rain while I was at the Rio ice cream place which was around a 25 minute walk away from the hotel. I tried to get a tuktuk or even an Uber back to the hotel, but due to high demand from the rain, it was impossible. So, finally, around 10:30 PM, I sent a message to the hotel asking if they could send transportation to pick me up. I was not sure if the hotel had gotten the message, and I started walking back on the side of the road in the rain using the Google maps while a dog was following me from a distance. Most fortunately, out of the blue, one of the hotel staff suddenly found me, and we then quickly got back to the hotel on his motorcycle. Later, the hotel also helped me book my night bus ticket to Negombo, and complimentary motorcycle transport (with a helmet for me) was provided for both picking up the bus ticket and later at night to the bus pick up point.

Overall had a great experience at this property. Located right in the heart of the city and accessible to many food options and places. Great staff members and accommodated to our requests.