堪培拉雷克斯飯店與服務公寓飯店位於堪培拉布拉登,距離堪培拉中心和澳大利亞國立大學不到 5 分鐘車程。 此豪華飯店距離澳大利亞國家美術館 2.9 英里(4.7 公里),距離國會大廈 2.9 英里(4.7 公里)。不要錯過室內游泳池和健身中心等眾多度假設施。此藝術裝飾風格飯店的其他特色包括免費 WiFi、禮賓服務和婚慶服務。您可以去Rex Brasserie享用一頓美餐,也可以待在房間裡,享受飯店的部分時段客房送餐服務。您可以到酒吧/酒廊,點一杯喜歡的飲品,暢飲一番。即點即煮早餐(收費)供應時間為:週一至週五 6:30 至 10:00,週末 7:00 至 10:30。特色服務/設施包括大廳免費報紙、乾洗/洗衣服務和24 小時櫃檯服務。計劃在堪培拉舉辦活動?這家飯店擁有 102 平方米(1096 平方英尺)的空間,包括會議中心和8 間會議室。飯店提供免費自助停車。122 間空調客房定能讓您在旅途中找到家的舒適。您的加厚層臥床備有高檔床上用品。提供免費無線網絡,方便您與朋友保持聯繫;數碼頻道可滿足您的娛樂需求。浴室提供名牌洗護用品和吹風機。
「We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.」