傑克遜維爾貝梅多福朋喜來登飯店(Four Points by Sheraton Jacksonville Baymeadows)

This is always the hotel my dad and I stay at when we come to Jacksonville. It’s a 15 minute drive to the city, always clean, and the staff is always nice. Couldn’t recommend it more.

Great hotel, in a great location. The room is spacious and clean! The staff was fairly nice.

Great stay overall clean and location is close to everything

It's a nice place to stay when in the area.

I stayed at this property for 4 nights excuse my children were sick snd being seen by a local doctor, I informed the hotel Staff of this situation with my family and they assured me sis would have the same room the whole time, well that was a lie. So every night the shower was stopped up so they would change my room and then that shower would be stopped up I was constantly standing in a pool of dirty water, it was completely unacceptable. Then the pump in my toilet broke so again they wanted me to change rooms. I told them I didn’t want I change so the GM told me that I either change rooms or I would have the next 45 minutes to check out or they would charge me for my room if I wasn’t out in time! Absolutely unacceptable

I felt the room was outdated but clean. Staff was friendly breakfast was very good. location was good as well. right off 95.

Well, we only stayed 2 nights. When we checked in, I was almost impressed. Although there was no one to greet us at the check-in counter upon arrival, the customer service turned out to be quite pleasant. The second day felt like we were in a different hotel- inferior customer service and a total lack of attention to guests in general. I was told I could receive extra towels, etc. by calling the front desk, but their definition of "shortly" turned out to be about 40 minutes, in which case I had to flag down housekeeping myself, and although I did get what I needed, I struggled to communicate as there was language barrier. I was then about 25 minutes late to my meeting. Oh well. Life is full of unexpected challenges. BUT upon checking out, there was -once again- no one at the desk so I was unable to clarify/confirm my incurred expenses and make sure they were appropriately billed. (I was told at check-in that I only needed to provide a card "to cover up to $50 for incidentals") So, in the end, they charged the wrong credit card and now I have an accounting mess to deal with. Inconsistent customer service and overall underwhelming experience. Hope this helps someone like me :)

Toya! Terrific. Kim and breakfast crew very nice and warm. Got stuck on the elevator. Toya.. was the voice of Heaven. Grateful she heard me and helped to get me , eventually four others out of the elevator.