Check in was okay. Went to our room and the upper floor smelt musty. Got to our room at you could smell cigarette smoke. It was a smoke free room. We discovered a cup with cigarette butts in it on the deck. Went to the front deck to ask is someone could remove the cup and clean up the area and maybe just spray the room. It was 8pm and the desk person said sure Ill have someone up in the morning (it was 8pm) we requested a new room and said sure we have a few. They gave us a room next to the ice and vending on a floor full of wedding guest. Needless to say it wasn't a quiet night.
Buena estadía ., convivió excelente ., atención de primera
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Shannon
2024 年 1 月 5 日
Great property, clean with excellent staff. Location was ideal and walkable to Everbank Stadium for game.
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Melody
2024 年 1 月 3 日
They need to work on the plumbing. Takes forever to get hot water and the tub does not drain efficiently.
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Natalya
2024 年 1 月 2 日
The property is very nice but I didn’t feel safe about the area around. A lot of homeless people in the area. Rooms are outdated. The shower and sink were clogged and were not fixed when I asked them to. This hotel needs major renovation. Also don’t be fooled about the studio suite-it’s one room just like all others. Honestly I strongly feel the hotel is overpriced and you have to pay for parking separately. The good thing was the Starbucks 24/7 and multiple elevators.
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Bobbie
2023 年 12 月 22 日
The Hyatt Riverside Jacksonville is my go to property whenever I'm in town, usually for a concert. It is right in the middle of many venues making it the perfect spot. The room was great and the staff friendly and helpful as always.