My wife was extremely impressed with the service from check-in to checkout. Friendly staff from the housekeepers to the maintenance and cooking staff during breakfast. We would highly recommend this establishment to anyone traveling to the Jacksonville Beach area. We know we'll definitely be back in the future!!!
All rooms are ocean front unless you stay in your car. This is one of our go to beachfront hotels in our area. Staff are wonderful especially Maria and Dennis who are loyal caretakers of the front desk. Friendly personal and very attentive to needs of guest. Sneakers sports bar and Joe’s Crab Shack are across the street for great good and drinks. This location recently was sold to another investor from up north specializing in beach front hotels. Well they purchased a great well established hotel with great experienced employees. There is a bar area which also accommodates breakfast and happy hour with overflow to outside seating and fire pit. Prices are reasonable most the times unless special events are in the area. The north side of the hotel is the outside auditorium where events are done by the city. Would highly recommend even during the winter in Florida heated pool and jacuzzi. Not hot but near warm.
Summary: We enjoyed our stay and would absolutely stay there again. Context: I am a Hilton Honors member, stayed during hurricane Idalia and had a small dog. Staff: Check-in staff were very friendly and helpful. They had house-cleaning staff on duty even with the hurricane. Within an hour of checking-in they followed up to make sure everything was to my satisfaction. Facility: The hotel was in good shape, had a food serving area and combination dining area and living-room. It had a good gym with equipment in good shape. Each floor had washer/dryer sets that were reasonably priced at $1 or $1.50 per batch. Room: The room was clean, did not look worn and there were no smells. The TV was large and leveraged DirectTV for cable channels. The bed was a little firm but the pillows were soft. The bathroom was clean, tub and toilets were clean, no dripping faucets, plenty of towels and toiletries. It had a “larger” dorm-size 3.5-ish cubic-foot refrigerator, microwave and coffee maker. There was a hotel style window HVAC with wall thermostat that had no limits on low temp setting. There were also several USB charging ports. Location: The hotel is very close to World Market, Publix and Target; as well as several restaurants. Breakfast: Even though there was a hurricane passing by, there was a plentiful breakfast with scrambled eggs, smoked sausage, roasted potato wedges, several cereals, pastries, bananas, apples, waffles…..