希爾頓花園飯店-傑克森維爾(Hilton Garden Inn Jacksonville)

Good stay, clean and attentive staff. The hot water was out in my room, but that was the only issue.

Hotel was advertised including breakfast but it did not. The front desk gave me a coupon to make up for this but the coupon ended up not working the next morning. The breakfast was not edible unless it was free. We were the only customer and it took 45 min for breakfast. Highly not recommend the breakfast. They ended up covering but did not want to which was very odd because it was just a below average continental breakfast. But the main reason for the 1 star review… no hot water 6 pm and 9 pm on a Saturday. The rooms have a large ac/heat window units that cuts on every 30 min during the night so essentially you wake up every 30 min. Room temp does not stay consistent. I would recommend sleeping pills then maybe you could sleep through this. Also hotel is advertised pet friendly but only for service animals. The hotel is close to restaurants and I felt safe in the parking lot at night.

The experience was great. It was a short stay, but I enjoyed my time. Everything was clean and up to par.

Front desk customer service terrible. Room above party room that played loud music constantly after midnight. Hotel outdated and grimy. Looks great on outside but inside tells a different story.

We were there visiting family for Christmas. This hotel was very close to the base where they are stationed. It’s one of the older Hiltons, but it’s very comfortable and the staff is great! The indoor pool is very small, but a nice attraction for the kids. The pool needed a bit of cleaning and it was definitely time to change the water, but it wasn’t so bad we couldn’t use it.

After I got over the food poisoning from the breakfast that first morning, and then had to stay an extra day because I was too sick to check out at normal checkout time - and the floors in my room being filthy - it was alright I guess.

Property was in a great location. I didn't like that at 7p housekeeping was still doing rounds and the 3rd floor had a bad odor.

Rooms were clean. Staff was friendly. Hotel was clean inside and outside

The kids loved the inside pool and it is close to ALOT of restaurants.