鄉村傑克遜溪畔度假飯店(Rustic Inn Creekside)

We had a Superior Creekside Dbl Queen Guestroom with fireplace and outside deck - best room type, with creek right outside the unit and nice mountain view. Try to get an upper floor unit which has the best views. Multiple fire pits on the property. Rustic charm. Cozy. Superbly clean and comfortable. Good food. Every staff member was friendly, professional, helpful. Nice amenities. Great location for hitting all the NP sites. I highly recommend this inn.

Bel hotel aux portes de Jackson Hole (l'accès au centre-ville se fait facilement à pied) qui se présente sous forme de petits chalets en bois. Belle chambre très spacieuse style "ouest américain", très confortable, décorée de couleurs chaudes, au calme (nous étions proche de la rivière) et bien agencé. Nous y avons passé 2 nuits très agréables.

I am astonished by the amount of positive reviews for Rustic Inn as we were not impressed, not even a little! Upon arrival there was no offer to help transport bags to the room. We had a superior double creek side and while creek side was pretty, the room itself is desperately outdated. Furniture was very worn, with multiple chips and scuffs. Even photos on the wall had chips in the frames. Carpet was worn and dirty. Closets completely inadequate. It looked like the room hosted numerous parties and that even pictures had been knocked off the wall. The heater did not regulate at all. The room was either roasting hot or too cold. We did not get what we paid for, in any way, shape or form. Hot tub was barely warm enough and there wás literally nowhere to set your towels or clothes, except on the ground or inside the sauna, which junked up the sauna. The pool deck around the hot tub and pool were an atrocious ice skating rink. If you’re going to provide a pool and or hot tub in the winter, you need a heated deck to keep the ice at bay. It was really ridiculous. We did have one good dinner meal at the restaurant and that’s the only reason I’m giving two stars. This was at the top of the list of most expensive, yet most inadequate stay experiences I’ve ever had.

I am not sure where all the positive reviews stayed but please read before you stay here! We went on the off season so place was pretty empty. The cabin they gave us was at the end and there was a flood almost to our porch due to the melting snow. Dog poop on the sidewalk. Plenty of other cabins available. Upon entering, the room smelled. I am in the habit of wiping all surfaces when going to a hotel. So we wiped down everything. All the surfaces were either dirty or sticky. The underside of the toilet seat was dirty also. It was obvious not cleaned. We went to heat up something in the microwave and it didn’t work. I had to go to the office and they brought a new one. Then in the morning the coffee machine made one cup and stopped working. Blow dryer was smoking and not working either. Finally I wasn’t feeling well and when I went to sleep, I’m pretty sure the sheets were not changed. They did not smell clean. I tried not to think about it but itched all night. I asked if we could be refunded for the second night because we weren’t going to stay and was told they couldn’t refund any money.

We picked up our keys, parked the car & pulled our bags to our cabin. The 5 foot sidewalk to our cabin had not been shoveled of the 4” of recent snow. I went back to the office, asked to have our sidewalk shoveled. A worker came in about 5 minutes & shoveled the walk, leaving the snow on the 2 steps to the porch. I brushed that off as I could with my boots. The snow partially thawed and melted into the sidewalk. We had received a text from “our” concierge asking if we needed anything. I responded asking for Ice Melt so we didn’t get hurt falling on the icy steps and sidewalk. When we returned to our cabin a MINIMAL amount of Ice Melt had been scattered, as if management didn’t have enough to do it right. For the two days of our stay we dealt with icy steps & sidewalks. NOT SATISFACTORY. Breakfast was wonderful, except for two things: 1) cold coffee, and 2) steep steps to the breakfast room. Very difficult for my 81 year old husband with a cane to get up the steps - no alternate way to the breakfast room. That’s right - it’s 2024 & there is no way to get to breakfast without dealing with 8 or 9/steep steps. We have stayed here for years & this has always been a problem. But we like the property. Disappointing … for a lovely location with comfortable, quiet cabins.

Location is great, services are nice. I’ve stayed here a few times and found certain rooms better than others. Staying in lower level fire place room, while charming and spacious we could hear voices and walking from the upper units. The smaller rooms near the gym need updating and don’t have microwaves. The best rooms are the individual cabins. These rooms are detached from each other, providing a quieter, sleeping experience. They also have mini refrigerators and microwaves with coffee maker in each room. Robes and nice bath amenities as well as a comfortable bed are a plus. Hot tub is challenging to use in the winter if there is snow/ice on the walkway. Breakfast is included with a nice array of choices, which is a bonus. Bar/restaurant staff are nice, friendly, and very accommodating. I wish the resort recognized return guests as they do not have a frequent stayer program. They don’t offer room upgrades, or any accommodations for guests that are returning to the resort, which is my only disappointment.

This Inn was the perfect winter location for our family for a mid winter vacation. We all had our own king creekside cabin and loved watching the deer each morning. The staff could not have been better in helping us with touring suggestions. The shuttle made it so easy for us to get in and out of Jackson for dinners and shopping, we really didn't need to rent a car. The breakfasts were hearty and offered a good selection of pastries and fruit as well as hot breakfast items. We will definitely be back!

I actually decided to visit Jackson Hole because I saw an add for Rustic Creek Inn specifically. I thought it would be fantastic to stay on a nature reserve in a little private cabin and it DID NOT DISAPPOINT. The fresh snow around the creek, deer visitors, restaurant & bar, hot tub/sauna/heated pool, shuttle were all phenomenal. This IS the place to stay when you come here. Every day was perfect starting with a hot breakfast, grabbing a shuttle to our festivities, then coming back to grab dinner at the bar & restaurant and end the night in the hot tub watching the fresh snow fall. The Inn is also walking distance from the square so the location is perfect. Elk Refuge is right across from the hotel as well. My only tip to travelers: drinks at the bar are quite more expensive than other bars on the square save the best for last (end of the night) otherwise drinks are delicious. My one note to the hotel: everything was perfect minus the shower. Both shower heads the streams were so thin and so out of wack facing all directions and bleeding out onto the bathroom carpet that by the time the water reached my body it wasn’t hot and the stream only touched a little portion of the body at a time. But I’ll accept a bad shower experience if water is hot and everything else was perfect. But the shower heads, at least in 153 specifically, should be replaced/upgraded. Thank you guys for a memorable stay in Wyoming it was a dream and I definitely would come to stay again.