傑克遜Rainbow Shops附近住宿

我喜歡這家酒店。唯一我不喜歡的事情是等了將近20分鐘,讓工作人員在下午6點到前面來檢查我,第二天早上我的鑰匙一直把我鎖在房間外面時,一名工作人員的態度。前台最後一個人很棒,在發現需要更換鑰匙卡讀卡器後,用一把實際的鑰匙讓我進去。

價格合適,但當我到達那裏(預訂時),這個地方確實被鎖住了:不是那種歡迎的氣氛。房間很好,大致符合你從漢普頓那裏得到的期望。但是早餐很一般,工作人員似乎分心。最重要的是,這是我在這個國家裏最糟糕的酒店wifi。工作時非常慢,兩小時內我大概被摔了20次。就記錄而言,我不是想流電影或類似的東西,只是查看電子郵件,訪問幾個網站。哦,在我長途旅行期間住過的七家不同的酒店中,這是唯一一個試圖讓我購買wifi升級的酒店。巧合,對吧?

住在這裏進行商務旅行，因為這對一切都很重要；這是JXN市區的輕拍。工作人員非常好，早餐令人愉快，大廳令人讚歎。我的房間裏聞到煙味，但除此之外，那是一個很好的經歷。 他們確實收取每天停車的費用（15美元？），因為這隻是代客停車，而且沒有方便的場外停車場可供使用。

我们要去北卡罗来纳州旅行，住了一晚。房间真的很好很干净。位置很棒。 Bass Pro Shops 和其他几家商店都在步行距离之内。我要感谢 Willis 女士（总经理）、Too Tall（厨房经理）和前台经理（抱歉我没有知道她的名字）处理餐厅发生的情况。这些人超越了专业和道歉。很高兴知道有些地方仍然相信优质的客户服务！太感谢了！

這是我出差時訪問的酒店。 便利設施也不錯 Home Tu Hotel真的超過平均水平,我打算下次再來。

My experience with this hotel was a mixed bag that did not start off on the right foot. The gal at the front desk, Stephanie, needs to go to customer service training. Her manner was brusk and off-putting though I do give her credit for checking (reluctantly) to see if I could get an upgraded room as a Gold member. She did come through on that but never even acknowledged that she did so - I would have thanked her but she just shoved the keys at me. It wasn't until I got to the larger room that I realized that I was indeed upgraded. The room was large and nice but this hotel is older and showing many signs of wear and tear such as one of the doors in the shower was missing (which made for a very wet shower room), the washing machines were out of order as was one of the two ice machines. I could list many other issues. The breakfast was typical Fairfield. The location in Pearl made for woeful nearby choices for dinner though convenient to I-20.

Rooms are not impressive. Very dark and dated. Small tv and ancient microwave. Basic bed that was not extremely comfortable. We stayed there for a week on business. Forget ironing your clothes. Iron and ironing board were both shabby. But the worst thing for me happened in the breakfast area. My husband and I went down. Saw people eating so we walked up to the breakfast bar and started making our plates. I sat down, my husband was still getting food and a woman from the kitchen came out and said to us (across the whole sitting area) that breakfast doesn’t start for another 8 minutes. Then looked at our plates and said I guess it’s too late now. We had seen one other guest eating a hot plate and others eating cold food. It was embarrassing and I was fuming. I went to the front desk and the attendant told me to mention it on my survey that I’ll receive by email. On the way back to where I was sitting, I looked into the kitchen area and told the woman I thought the way she talked to us was very rude. She wanted to argue with me about cold food being available versus hot food is not and I just walked away. Shortly after I called and spoke to someone else. She said she had heard about it and that I was rude, made a scene, yelled at the cook and made her cry. And another guest confirmed this. It was a complete lie. And this person couldn’t imagine the cook treating us the way I explained. She said the cook also just recently lost her mother. As if that is a reason ti be rude to guests. She apologized but I could tell didn’t believe me. Said she would pass it onto the manager. Never heard anything from a manager. That evening we spoke to a woman up front who was really nice. She said she would pass it on to the manager. We have yet to hear from anyone. Holiday Inn Express, if breakfast doesn’t start until a certain time, put a sign out. How are guests supposed to know that even though the food is out, it isn’t available? And it was 6 minutes before the 6:30 breakfast time, not 8, if you want to get technical. Also, teach your employees how to talk to guests. I almost always stay at holiday inn express when traveling. They have always been consistent and provide what I need. I have never stayed in one that was so outdated and had terrible customer service. I will stay at others but will never stay here again. There is one right down the road in Jackson and another in flowood. No need to stay here. We were going to move to another one after the first night but my husband became sick so we ****** it up there. Never again.

最近改建,很乾淨。工作人員很棒,非常隨和和感激。我在路上時通過電話與前台進行了預訂,一切都很棒。我的房間很完美,入住很輕鬆。妻子和我經常帶着我們的狗旅行,當他們需要在2點出門時,我覺得這樣做很安全。這是一個很棒的酒店,員工很棒。強烈推薦。