Fabulous hotel, mert was excellent and great customer service throughout. We arrived to the hotel after receiving surgery and the staff were so kind, the room was very clean and to a high standard.
This hotel is not for families!! The minute we arrived, we did not feel welcomed!! The reception staff behaviour was disrespectful to say the least, especially the female ones!!! They don't listen and their first answer is always 'No' even though the first rule in customer service book is never say 'no' to customers but must be like 'ok, I will see what I can do' or 'I will do my best'!! One strange thing is those 'see through' bathroom doors. Its not convinient for families since one can see each other when they taking a bath. The indoor pool is very small and not heated and the water is cold as a result. They also ask to wear a hair cover if you want to enter the pool, and you can buy it from them for a relatively high price!
Best Western Plus Hotel Konak 是一家獨具特色的飯店,可俯瞰伊茲密爾灣的壯觀美景。 我們很高興邀請您前來這座古愛琴海文明所在的城市。 在 Best Western Hotel Konak,您都可以感受到土耳其式熱情好客舒適生活的專屬優勢。Best Western Plus Hotel Konak 擁有 77 間標準客房、7 間普通套房和 2 間套房,為您提供現代生活所需的齊全設施。 Meltem Restaurant 可俯瞰愛琴海的壯麗景色,提供豐富的精選土耳其特色菜和國際菜餚。 在一天結束時,體驗 Bora Bar 的溫馨氛圍,這裡是享受音樂和飲品的理想聚會場所。 Best Western Plus Hotel Konak 地處市中心,距伊茲密爾的購物區和商務區僅數步之遙。
訪訪客My wife and I stayed here as part of a trip to Turkey in August/September 2023. There are a lot of things to like about this hotel, unfortunately it is brought down by a few major things that mean that we will likely not be coming back here. Lets start positive: - The location: Very close to Basmane Train station (excellent if you want to take the train to Ephesus or Pamukkale) and close to the bazar and agora. The restaurants nearby are pretty good, authentic, and very cheap. For my wife and I, this was perfect. - Service: The hotel staff, when we interacted with them, were friendly and helpful. - The room. Quite spacious with plenty of storage. The bathroom was also perfectly serviceable (though the wall sized mirror was a little strange). We also stayed on the fourth floor and this hotel has no elevator. Not a problem for us, but some people may have an issue with this. However, I have some issues: - The bedding: possibly some of the worst bedding I have ever had to deal with at a hotel. The sheets had holes in them, and the primary blanket wasn't big enough for the bed. Furthermore the secondary blanket, which we had to use because the primary one wasn't good enough, was one of the ITCHIEST blankets I have ever used. I don't think we got a proper nights sleep because of this. - The breakfast: It isn't included and overpriced. - No water: This is more of a gripe I have with Turkish hotels in general, rather than this one inn particular, but in most other countries that I have been to where the water wasn't safe to drink, the hotel would provide us with complimentary bottles of water. Turkish hotels did not. Come on! The bottles are not that expensive and is 35C outside! Give your guests at least some water!!! I think this hotel could be a great place for people like us to stay, if they just fixed those above issues, and they don't seem that hard to fix to me.
訪訪客The hotel itself was a comfortable the newish hotel down a very CD side street from the main drag they have obviously tried their hardest to upgrade the hotel which they've done not a bad job the reception and entrance area is clean tidy and very welcoming it has one lift that will serve all floors which is safe but be aware there is no internal door and you will see a moving wall on one side, on entering the room you will find a key card entry system with key card electricity controlling the fridge TV and air conditioning the air conditioning is maintained very well and works officially there is one English speaking news channel within the 40 plus channels on the television until very comfortable beds although the mattress are fast as firm, the bathroom is tight with millimeters to spare to close the door against the basin the wood used in the bathroom is obviously not of the type of that should be used in the bathroom bus the condition is shabby the shower is good with plenty of hot water and complementary shower gels and soaps if there are two of you in a room it would suggest that you will ask for an extra channel as they only supply you with one there is a fridge but no minibar one word of warning there is a very high step to get into the bathroom so if you have had a hip replacement or a knee replacement or you cannot lift your leg too high this may be a problem, we would not break the housekeeping too well as when we arrived there was pastrami left in the fridge when we checked in and only one cup for the tea and coffee making facilities this was however quickly rectified and the service we received from the staff was outstanding, breakfast is served from 7:00 a.m. till 10:00 a.m. and is over buffet style there is hot eggs turkey sausage plenty of different breads and simit, Jams honey's tea coffee and cereals, there is no parking of such but there is a concierge service that will park your car and retrieve it at a moment's notice this was highly recommended, the best way to get around is there is using the Izmir card which is available from the train station or the metro station which is just a 300 m walk from the hotel, we found this a great place to stay for a couple of days.