This hotel is not for families!! The minute we arrived, we did not feel welcomed!! The reception staff behaviour was disrespectful to say the least, especially the female ones!!! They don't listen and their first answer is always 'No' even though the first rule in customer service book is never say 'no' to customers but must be like 'ok, I will see what I can do' or 'I will do my best'!! One strange thing is those 'see through' bathroom doors. Its not convinient for families since one can see each other when they taking a bath. The indoor pool is very small and not heated and the water is cold as a result. They also ask to wear a hair cover if you want to enter the pool, and you can buy it from them for a relatively high price!
Best Western Plus Hotel Konak 是一家獨具特色的飯店,可俯瞰伊茲密爾灣的壯觀美景。 我們很高興邀請您前來這座古愛琴海文明所在的城市。 在 Best Western Hotel Konak,您都可以感受到土耳其式熱情好客舒適生活的專屬優勢。Best Western Plus Hotel Konak 擁有 77 間標準客房、7 間普通套房和 2 間套房,為您提供現代生活所需的齊全設施。 Meltem Restaurant 可俯瞰愛琴海的壯麗景色,提供豐富的精選土耳其特色菜和國際菜餚。 在一天結束時,體驗 Bora Bar 的溫馨氛圍,這裡是享受音樂和飲品的理想聚會場所。 Best Western Plus Hotel Konak 地處市中心,距伊茲密爾的購物區和商務區僅數步之遙。
Fabulous hotel, mert was excellent and great customer service throughout. We arrived to the hotel after receiving surgery and the staff were so kind, the room was very clean and to a high standard.
訪訪客My wife and I stayed here as part of a trip to Turkey in August/September 2023. There are a lot of things to like about this hotel, unfortunately it is brought down by a few major things that mean that we will likely not be coming back here. Lets start positive: - The location: Very close to Basmane Train station (excellent if you want to take the train to Ephesus or Pamukkale) and close to the bazar and agora. The restaurants nearby are pretty good, authentic, and very cheap. For my wife and I, this was perfect. - Service: The hotel staff, when we interacted with them, were friendly and helpful. - The room. Quite spacious with plenty of storage. The bathroom was also perfectly serviceable (though the wall sized mirror was a little strange). We also stayed on the fourth floor and this hotel has no elevator. Not a problem for us, but some people may have an issue with this. However, I have some issues: - The bedding: possibly some of the worst bedding I have ever had to deal with at a hotel. The sheets had holes in them, and the primary blanket wasn't big enough for the bed. Furthermore the secondary blanket, which we had to use because the primary one wasn't good enough, was one of the ITCHIEST blankets I have ever used. I don't think we got a proper nights sleep because of this. - The breakfast: It isn't included and overpriced. - No water: This is more of a gripe I have with Turkish hotels in general, rather than this one inn particular, but in most other countries that I have been to where the water wasn't safe to drink, the hotel would provide us with complimentary bottles of water. Turkish hotels did not. Come on! The bottles are not that expensive and is 35C outside! Give your guests at least some water!!! I think this hotel could be a great place for people like us to stay, if they just fixed those above issues, and they don't seem that hard to fix to me.