靠近伊斯坦堡Özdilek Departman Mağaza的飯店

大環境改造不了，你就努力去改造小環境。小環境還是改造不了，你就好好去適應環境，等待改造的機會，服務態度很好👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻，設施齊全👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻，可以洗衣服做飯等

-＞地區與週邊:酒店距離“伊斯坦布爾商城”步行約8分鐘,我們凌晨一點到達酒店,出租車司機很難找到酒店,到達的路很荒涼。-＞房間:我當時在標準間,房間大小合適,牀也舒服,房間內有各種標準設施,比如吹風機,安全箱,熱水壺,小冰箱,熨衣板等。我發現缺少的是USB充電點,這對所有酒店來說都是一個標準。房間裏有一張桌子和一把椅子,可以幫你在電腦上工作/否則工作。-＞浴室和沐浴體驗:浴室大小不錯。它旁邊有一個洗盆旁的擁擠的WC,浴室裏有一個浴缸,淋浴區也加倍,淋浴的水壓足夠好。-＞酒店工作人員:非常有禮貌,熱情,互動,溫暖。-＞早餐:早餐管理不錯。選擇沒有其他好的酒店那麼多,但還是不錯的分佈。我們素食主義者反正吃的選擇非常有限。-＞游泳池/健身房/水療:我無法進入游泳池或健身房。-＞休息室接入:我沒有休息室接入。-＞特別提一下:Wifi免費,速度不錯。

Your administrators and hotel service spoil our holiday. All requests are ignored. They absolutely do not care about requests until you start going to them and complaining. Please take steps to improve the quality of your service. There will definitely be a jamb in each room, they will not be eliminated for a very long time. In the first room there was a disgusting stench from the toilet, in the other room there were non-working lamps and the view overlooked a construction site with a garbage dump. In another room, which cost twice as much, a la deluxe room, the bathroom had uneven floors, which makes a health hazard, always huge puddles on the floor, you can break your head or even worse fly out of the panoramic window. There were no slippers in the room, shower accessories for two persons, toothpaste, only 2 small bottles of water, I had to call the reception 4 times, the administrators do not care about you. The water and snacks are overpriced. The restaurant is overpriced. They brought raw, not fried chicken at all, at least the waiter apologized and offered a free dessert. Dessert was brought to the room after 2 hours, after we got tired of waiting and called ourselves. In pool you must bring your own towels from room, also you have to buy swimming cap which is overpriced of course. It was one of the worst hotels we have ever had. В каждом номере обязательно будет косяк, устранять не будут очень долго. В первой комнате стояла отвратительная вонь из туалета, в другой комнате были нерабочие светильники и вид выходил на стройку с мусорной свалкой. В другом номере, которая стоила в два раза дороже, а-ля люкс номер, в ванной комнате были кривые полы, что создает опасность для здоровья, всегда огромные лужи на полу, можно голову разбить или ещё хуже вылететь с панорамного окна. Не было в номере тапочек, душевых принадлженостей на двоих, зубной пасты, всего 2 маленькие бутылки с водой, пришлось 4 раза звонить в ресемшен, администраторам нет дела до вас. В ресторане цены завышенные. Принесли сырую, вообще не прожаренную курицу, ладно хоть официант извинился и предложил бесплатный десерт. Десерт принесли в номер через 2 часа, после того как мы устали ждать и позвонили сами. В бассейн вы должны сами принести свое полотенце и ещё обязаны будете купить шапочку для купания, по завышенной цене разумеется.

Top stay at Nova plaza Prime, everything really great and people very friendly from the check in to the end, super clean and confortable bedrooms, very safe and quiet place to stay. Definitely will comeback.

一切都比預期的要好,工作人員很棒,儘管酒店已經訂滿了,他們在小路上照顧我們真的很好,我不得不提Kaan和Mazlum,他們在一個非常繁忙的時期超越了我們的要求,幹得好,我的家人和我真的很偉大!肯定會推薦你

大雪沒辦法開車，迫不得已住了這個酒店。旁邊就是衹有一個廣場和一棟office其他的啥也沒了，就是廣場關門的話就買不到東西的那種，方圓幾公裏沒任何小超市，加油站都很難找。門口就是可以上高速，夾在馬路中，唯一方便交通酒店門口通了新的地鐵。這個價格的話建議還是坐地鐵去市中心住吧。房間衛生一般，衹是新裝修其他沒亮點，服務很一般，叫個水打了最起碼三個以上的電話才有反應。

I should firstly say that all staff at the hotel are amazing. They are polite and so helpful. One of the staff who stands in front of the door went to the road and found a taxi for us and bring it to the door when there was no taxi around. HOWEVER, generally the hotel cannot be considered as four star, it can hardly be a 3 star hotel. There are two significant negative points which makes the whole experience bad: 1. The room: room was big enough but the decoration and amenities were so outdated, the view was rubbish, when we entered lots of bad smell made us so disappointed. the bathroom was the worst part. broken shower holder (I told the reception but it wasnt sorted), shortage of toilet tissues, smell, broken toilet seat, awkward toilet tissue holder, etc. 2. breakfast: This was the worst part of the experience. The breakfast was so basic. just lots of cheese and cheese!!!, no cream, a couple of choices for bread, a few choices of sausages, all not really nice, very basic. occasionally you could find something else like aubergines. Fruits (whole oranges and pears and occasionally melons, not every day, and if you are late nothing. I had to ask the staff why the empty dishes are not updated and they said its finished, while all breakfast must be available during the whole breakfast time). same with juice (only lemonade every day) and again if you are late no juice. a hot drink, only tea!!!! unbelievably no coffee!!! When I asked for coffee they said you need to pay extra!!!!! BUT MOST TERRIBLE part was that the staff were told to ask guests if they need fried eggs (omelette in Turkish!). and when you said yes, they bring fried eggs but charge you 46tl!!! There were lots of arguments during breakfast between staff and guests about this. They also put some other sweets like pancakes etc. on the other side and children could see and ask for them, but again you had to pay extra. I had several arguments with staff and realised this has nothing to do with them. This is a wrong policy dictated by the manager who doesn't want to accept these are wrong. We have already paid extra for breakfast, why do we need to pay again for things like coffee, fried eggs, sweets, and so on? why things are finished before breakfast time finishes... overall, if breakfast and bathroom are important for you, and you want a hotel close to attractions avid this hotel. another thing was that during booking I saw there is a sauna and gym but no one gave us information about these.

土耳其基本選擇土耳其是沒錯的，安全最重要然後體驗感舒適。房間不錯的。要提前準備牙膏牙刷。就是前台服務落差一點。酒店有桑拿，健身之後來一個桑拿太舒服了。

This is the second time we have stayed at this hotel, and unfortunately the repeated experience turned out to be worse than the first one. We were offered a two-story room on the first and ba*****t floors. The room itself is very large in size, with 3 bedrooms. Nicely decorated and furnished. There are all the amenities, a kitchen, a wonderful living room. The hotel provides water and tea and coffee sets daily. However, the excellent quality of the room could not compensate for the discomfort of the stay. There were 2 problems: 1. The ventilation and air conditioning system did not work, so the rooms were very stuffy and the temperature was +25. In one bedroom, where there was no window, it was very uncomfortable to sleep. 2. Directly opposite the windows of the other two bedrooms there will be a booth with 2 dogs that bark non-stop. Very loud. Day and night. Therefore, even earplugs did not provide a comfortable sleep. At the same time, on the first day of our stay they told us that the next day they would change the room, but when we came to do this, they said that there were no rooms available. The hotel breakfast has improved and we really enjoyed it. Fitness zone is nice but the pool has very cold water and it is uncomfortable to use it.