德米瑞溫泉飯店的評論

住宿方回覆: Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed our prime location in the heart of the old city and appreciated the stunning views from our rooftop restaurant, especially overlooking the Bosphorus Bridge, Galata Tower, and the surrounding areas.We regret that the room did not fully meet your expectations and that you experienced an unpleasant smell. We take such feedback seriously and will address this with our housekeeping team to ensure that all rooms are fresh and comfortable for future guests.We hope the convenience of our location, just a short walk from many iconic landmarks, contributed to making your stay enjoyable. Should you choose to stay with us again, we would be happy to offer a room that better suits your preferences.Thank you again for your feedback, and we look forward to welcoming you back in the future.Best regards,

住宿方回覆: 感謝您抽出寶貴時間分享您在德米瑞溫泉飯店的入住體驗。我們很高興聽到您在住宿期間感到愉快，並發現我們的山坡位置是一次值得的旅行，特別是從我們的屋頂大廳可以欣賞到無與倫比的景色。您設法從IST 協商到計程車飛機場。您的見解將對未來的客人規劃其抵達有所幫助。很高興得知您喜歡我們豐盛的早餐和價格合理的晚餐，以及傍晚宜人的夏日海風。我們希望您下次造訪時有機會享受它。對於由此造成的任何不便，我們深表歉意。我們將繼續探索為客人提供更多便利的方法。我們期待您的再次光臨，並確保為您提供更愉快的體驗。

住宿方回覆: 感謝您抽出時間與我們分享您的反饋。我們感謝您對住宿的誠實評論。我們瞭解家庭房的佈局，特別是塔樓內部景觀，不符合您的預期，我們對由此造成的任何失望深表歉意。您的反饋非常寶貴，我們將審查我們的房間描述，以確保它們儘可能清晰詳細，以便未來的客人使用。積極的一面是，我們很高興聽到您喜歡土耳其浴室以及我們屋頂餐廳的服務和景觀。很高興知道您住宿的這些方面是亮點。我們希望儘管房間佈局不佳，但您總體上住得愉快，我們希望有機會在未來再次歡迎您。如果您下次訪問時有任何特殊要求或需要幫助選擇房間，請隨時直接與我們聯繫。再次感謝您的反饋。此致，

住宿方回覆: Thank you for your kind words! We are delighted to hear that you enjoyed our breakfast and that our waitstaff provided excellent service. Your satisfaction is our top priority, and it’s wonderful to know that you had a great overall experience staying with us.We truly appreciate your support and look forward to welcoming you again in the future. If there’s anything we can do to make your next stay even better, please let us know!Best regards,

住宿方回覆: Thank you for sharing your detailed feedback with us. We are pleased to hear that you were overall quite satisfied with your stay.We understand that parking can be challenging due to the small road in front of the hotel, and we appreciate your understanding. It’s great to hear that you found your room clean and that our staff quickly addressed the issue with the air conditioner by providing you with two separate double rooms.We hope you enjoyed the facilities on the second floor, including the swimming pool, sauna, and Finnish bath. Your suggestion to call ahead for a Turkish bath massage is a helpful tip for future guests.We are delighted that you found the highlight of your stay to be the beautiful view from our restaurant and terrace on the top floor. We take pride in offering our guests a spectacular dining experience with stunning views, and we are glad it met your expectations.Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay.Warm regards,

住宿方回覆: First of all, we would like to thank you very much for taking time to write a review about your recent stay in Demiray Hotel. We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul. ✨

住宿方回覆: 感謝您與我們分享您的反饋。我們很高興聽到您喜歡我們酒店靠近香料市場和蘇萊曼清真寺的便利位置，以及從我們露台欣賞到的美景。我們很抱歉三人間的大小和景觀不符合您的期望。您的意見對我們很重要，我們會考慮您的意見，努力改善我們的住宿條件。我們希望有機會在未來歡迎您再次光臨，為您提供更舒適的體驗。此致，

住宿方回覆: First of all, we would like to thank you very much for taking time to write a review about your recent stay in Demiray Hotel. We are glad to hear that you have enjoyed your experience in our hotel. It is very rewarding that our efforts have been recognized and appreciated. It means a lot to all of us! We’re doing our best to have happy and satisfied guests and receiving a comment like yours, shows us we’re on the right track. We will be sure to send your kind words to our dedicated team members. We are looking forward to delight you again on your next visit to Istanbul. ✨

住宿方回覆: Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our breakfast, especially the delicious fruits, and that the children loved the honeydew melon. It's also wonderful to know that you appreciated the unbeatable view from our restaurant, particularly the beautiful night view.We apologize for any inconvenience caused by the lack of windows in the triple room and the darkness it may have caused. We understand how important natural light is for a comfortable stay and will consider your feedback as we look to make improvements.Regarding the swimming pool, while it may not be large, we hope you were still able to enjoy it during your stay.Thank you once again for your comments. We hope to welcome you back in the future and provide an even better experience.Warm regards,

住宿方回覆: Thank you for your review! We’re delighted to hear that you enjoyed the view from our top floor. We agree—it’s truly something special and one of the highlights of our hotel. We hope to have the pleasure of welcoming you back to enjoy it again soon.Warm regards,

住宿方回覆: 感謝您與我們分享您的經驗。對於您抵達時沒有配備兩張單人床的客房給您帶來的不便，我們深表歉意。我們很高興得知我們的團隊能夠及時為您免費提供兩間客房，以確保您的舒適。我們努力為客人提供最好的體驗，您的回饋有助於我們保持高標準。如果我們還能做些什麼來讓您的下次訪問更加愉快，請隨時告訴我們。

住宿方回覆: 感謝您分享您最近入住我們酒店的反饋。我們感謝您的坦誠評論，因為它們有助於我們不斷改進我們的服務和設施。我們很高興聽到您喜歡我們的早餐和頂樓早餐室的壯麗景色。然而，我們很遺憾經濟雙人間的大小和我們的設施沒有達到您對五星級標準的期望。我們一定會查看您的評論，看看我們可以在哪些地方進行改進。關於位置和交通挑戰，我們理解這可能會造成不便。我們的團隊隨時可以協助安排交通，讓您住得儘可能舒適。我們對您遇到的任何困難深表歉意，並感謝您的理解。我們希望有機會歡迎您回來併為您提供更好的體驗。誠摯的問候，

住宿方回覆: Thank you for taking the time to share your feedback with us. We are pleased to hear that you and your family found the suite convenient and comfortable, with separate rooms and bathrooms providing the privacy and space you needed.We appreciate your comments regarding our breakfast offerings. While we strive to provide a variety of options, we understand that they may not always cater to every taste. Your feedback is valuable, and we will look into expanding our breakfast menu to include more options that appeal to our diverse guests, including those with Chinese tastes.We hope to have the opportunity to welcome you and your family back in the future and provide an even better experience.Warm regards,

住宿方回覆: 感謝您的精彩評論。我們很高興您在我們這裡過得愉快。很高興有您作為客人。我們希望下次歡迎您回來。溫暖的問候，