The room type we booked was on the first floor of this hotel. The street below is a bustling market with many vendors and tourists. We can hear everybody talking loudly and all of the cars that pass by throughout the day. Not a moment of rest was granted since we checked in which was around noon time. I reported this issue to the faculty of this hotel, explaining the noise issue. The response from the hotel was a bluntly: theres is nothing they can do to make my stay more comfortable. I then reached out via email to the property manager and the response i received was more or less the same. As a hotel with such high ratings across many booking platforms, hospitality should be your first priority. I didn’t receive any help at all during my stay when I clearly stated that the noise was unbearable and made me restless. Travelling is tiring and I’m sure it resonates with whoever is reading this review. If a hotel has staff and management that doesn’t know how to solve problems, can they provide the help that you might need during your stay? Please do not book this hotel, there are many other choices.
飯店緊鄰埃及市集正門,步行即可抵達所有重要景點,例如蘇丹艾哈邁德清真寺(藍色清真寺)、托普卡帕宮、聖索菲亞大教堂和大巴扎。兩位前台工作人員非常熱情友好,早餐工作人員也都非常友好,讓您倍感舒適。從早餐餐廳欣賞新清真寺(Yeni Mosque Yeni Cami)的景色美極了!由於飯店位於市中心,飯店外人潮洶湧,但大巴札的商販們比我聽說的要熱情友善得多。這家飯店絕對值得您入住一個月,逛逛市場,盡情購物(地毯、土耳其咖啡等等)。