希拉流姆大飯店(Grand Hilarium Hotel)

Never trust the photos they have online, you are not getting what’s on the photos, everything in the room smells like cigarette smoke, there is a teapot in the room but no cups, I asked for cups and water they said; you khav to fay exestra. And the worse thing is that the room have some sort of bugs it bites me really badly my legs and shoulders are very itchy the now I spend 2 nights there. Do not trust

normal

Bad bad bad

This is the worst hotel you can stay in. Staff were rude and totally unfriendly, the breakfast is non-existent, one day there were no plates and cups and the waiters just shrugged their shoulders, the indoor pool was freezing, the staff in the pool area complained of children making noise as there were massages taking place in other rooms, whilst the staff were laughing and on the phones talking loudly. there was smoke permeating through the rooms, the baclony, as advertised didn't exist. the disabled chair at the entrance was not working so we had to carry our disabled daughter up and down the stairs, the lifts were not level with the main floors when getting in/out, the bathrooms were mouldy, the rooms were very dark, stay away from this s*~t hotel.

Ночевали в данной гостинице, так как проживание здесь входило в двухдневную экскурсию по Стамбулу (оператор Kilit Global). В целом отель на вид уже изрядно уставший, старая сантехника, мебель, элементы интерьера. Ванная комната оборудована душевой кабиной, в которую плохо помещается взрослый человек. Однако, в наличии средства гигиены: шампунь, мыло, гель для душа, халаты, полотенца. Также было теплое одеяло (не очень чистое). Рум сервис - вода на человека - бутылочка 0,33 мл. Кондиционер в номере работал с перебоями, иногда начинал сильно шуметь, также сильно слышен шум с улицы при закрытом окне. Негативное впечатление осталось от спального места, над кроватью на стене были подушки, в последствии из которых вылез постельный клоп (фото прилагаю). В проживание входил завтрак - скромный, но приличный, вполне стандартный (сыр, колбаса, выпечка, хлопья, яйца вареные, овощи, кофе, соки и т.д.). Не советую данный отель.

No, grazie, non ci tornerei. Hotel sporco, stanze in apparenza discrete poi in realtà piene di problemi: la finestra non chiude, quindi un rumore stradale impossibile, la doccia perde mentre la usi, quindi quando esci ti trovi il bagno allagato, il frigo è rotto, le lenzuola macchiate che non cambiano ma ti “girano”…insomma un vero disastro. L’unica nota positiva è la posizione

Location is good, near metro station, and some great attractions..but not sure how it has 4 stars..even there is a kettle in the room, no cup, glasses, coffe or anything..breakfast is ok, but far from famous turkish offeres in hotels. It deffinitely needs renovations. The good tghing is very cozy bed and really clean sheets.

soggiorno breve, 3 notti a Istanbul in questo hotel. si presenta da 4 stelle ma non lo è. massimo un 3 stelle. ti accoglie la gradinata sporca e impolverata. nessun servizio di facchinaggio. camere piccole e malandate, bagno angusto e maleodorante di fogna all'arrivo. nota positiva : doccia nuova e acqua bollente continuativamente. colazione nella media, un po' scarna, caffè non fresco ma distributori automatici. non ritornerei

Nothing at this hotel is fine. The price may seem attractive but even for that price deserves something more decent. To begin with the most important thing, hygiene is as good as non existent, which is shocking for Istanbul. Rust in the bathroom and mold in the shower me cabin, dust and stains everywhere, and the cleaning lady didn’t even bother to turn the sheets upside down. We had a kettle that had never been cleaned, asked reception to replace it, and the service lady knocked and bumped into the room without waiting for me to answer. No wonder she did - the door could not be closed properly!!! Breakfast was not better. Poor choice, terrible quality ingredients (this is probably the only place in Istanbul where food tastes like… well.. nothing!), everything boiled to save oil and spices. They didn’t even have milk and didn’t bring any, regardless of how many times we asked for it. Orange juice was not available, bread choice was baguette or simit, and when we wanted scrambled eggs, they asked us to pay for them. No description or names of dishes available, no allergens information so whatever. In this hotel, nobody speaks English or any language other than Turkish. They will say they do, and they seem to understand what you say but can’t answer. Spent my breakfasts typing on Google translate to understand what I am eating. If you want a tip or you need something-better find a way to show it instead. Last but not least, don’t get fooled by their ‚wellness area‘. Any time I wanted to go they told me it was closed , no explanation at all. For all I know it may not even exist. The only good thing is location. You are very close to Kapali (15m) and main sightseeing destinations (30m) to Aya Sofia and the Blue Mosque and Taksim. Choice is yours, but for me they are no longer on Istanbul map.