伊斯坦堡烏姆拉尼耶希爾頓逸林飯店的評論
伊斯坦堡烏姆拉尼耶希爾頓逸林飯店
Yamanevler, Haldun Alagaş Cd. No: 2, 烏姆拉尼耶, 34000 伊斯坦堡, 土耳其查看飯店詳情
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伊斯坦堡烏姆拉尼耶希爾頓逸林飯店 評論-真實旅客評語
4.5/5
滿意
50 則評論
驗證過的評論位置4.4
設施4.4
服務4.5
衛生程度4.7
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所有評論(50)
好評(48)
附有照片/影片的評論(8)
體驗很棒(10)
乾淨衛生(8)
購物方便(7)
房間不錯(5)
近商業區(5)
負評(2)
訪客用戶
特大床房
入住於 2025 年 1 月
商務出差
2 則評論
發布於 2025 年 2 月 24 日
相當於維也納，並不是想象中的Hilton。房間有很大的下水道味道，樓下是商場，比較方便，但出入要包包過機。位置離景點和機場都太遠，出入要打車。
住宿方回覆: Dear Guest, thank you very much for your kind feedback and rating. Your satisfaction is the top priority for us.We will be delighted to welcome you to our hotel for your next stay.Best regards, Hotel Management
訪客用戶
雙床房 禁菸
入住於 2024 年 11 月
商務出差
1 則評論
發布於 2024 年 12 月 19 日
房間的桌子自己壞了，玻璃掉下來碎了，要我們賠償5000里拉（約140美金），一個很簡陋的玻璃桌。
The table in the room broke itself, the glass fell and broke, and we had to pay 5,000 lira （about 140 US dollars） for a very simple glass table.
住宿方回覆: Valued Guest,Thank you for your feedback. We always prioritize our guests' satisfaction while addressing any issues that may arise. The matter regarding the glass table was handled in accordance with our hotel policies, as these types of damages are resolved based on standard procedures.We appreciate your understanding and cooperation and look forward to welcoming you back to our hotel.Kind Regards,Hotel Management
訪客用戶
雙床房 禁菸
入住於 2024 年 11 月
獨自出遊
28 則評論
超棒
發布於 2025 年 1 月 11 日
最主要是位置不錯，電梯可以直達購物中心，裏面吃喝玩樂購物超方便，下次必須還是這裏。購物中心太近了
住宿方回覆: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
訪客用戶
特大床房
入住於 2024 年 9 月
商務出差
2 則評論
極佳
發布於 2024 年 10 月 31 日
房間還是蠻乾淨的，地理位置高，連着商場，走路100米不到就是地鐵站，附近打車接單也很快。酒店入住辦理也很省心，有welcome cookie。麻煩的是因為酒店連商場（商場需要安檢，但是不知道其他不連着商場的酒店是否也要安檢），所以每次進酒店都需要安檢。另外洗臉池的塞子剛入住有些下沉，臟水流的較慢，後來找前台維修了，但是按不太下去了……
早餐熱的東西選擇我覺得比較少，不適合中國胃，新鮮水果選項較少
住宿方回覆: Dear Guest, firstly We would like to thank you for choosing to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back, I thank you very much for your appreciation and stay in DoubleTree by Hilton İstanbul Ümraniye. Regards, Hotel Management
訪客用戶
雙床房 禁菸
入住於 2024 年 4 月
商務出差
19 則評論
超棒
發布於 2024 年 6 月 28 日
設施：比較全，基礎生活設備都有。
衞生：乾淨整潔。
環境：周邊有很大的商場，購物很方便。
服務：除了價格偏高，其他還行吧，出入有安保。
住宿方回覆: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
匿名用戶
特大床房
入住於 2023 年 3 月
夫妻／情侶出遊
118 則評論
發布於 2023 年 4 月 9 日
酒店服務態度極差 Wi-Fi是需要收費的喔 早餐不是很適合亞洲人的口味 入住三天 三天不變的 Wi-Fi需要每天收取100里拉的費用 大約是35元人民幣左右！
住宿方回覆: Dear Guest, first, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
Xingkongzhiqiao
雙床房 禁菸
入住於 2023 年 5 月
商務出差
18 則評論
很好
發布於 2023 年 7 月 1 日
酒店就和大型商場連着的，購物和餐飲很方便，周邊也有很多的商店和餐廳，交通便利。
不足：酒店要上很多層台階，對於拿大件行李非常不友好，迎賓和前台英語水平一般，溝通不方便，服務一般，另外，無線網還要額外購買，都這個價位酒店了網絡還要單獨購買，真是雷到我了。關鍵是沒什麼服務，不符合這個規格酒店應有的服務水平，所以不推薦大家這家酒店。
住宿方回覆: Dear Guest, first, thank you for taking the time to share your experience. Your feedback is extremely valuable to improve our service quality and eliminate deficiencies. However, it really saddens us to see that your experience did not meet your expectations, we understand your disappointment in this regard, and we deeply apologise. The satisfaction of our valued guests like you is one of the most important priorities for us and you can be sure that we will take the necessary steps regarding your negative experience. We will work with our team to resolve the issues you experienced and ensure you have a more positive experience on your future visit. We will carefully review this experience to provide you with a better service. We sincerely apologise for the negative experience you have had again and would like to state that we will do our best to regain the trust of our valued guests like you.Sincerely Regards, Hotel Management
vivianliu301
特大床房
入住於 2024 年 11 月
商務出差
3 則評論
超棒
發布於 2025 年 1 月 15 日
很舒適，有商場比較方便
住宿方回覆: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
訪客用戶
特大床房
入住於 2024 年 2 月
商務出差
16 則評論
超棒
發布於 2024 年 4 月 28 日
房間很nice，旁邊就是商場，位置也很方便，走路可到客户那兒。
住宿方回覆: Dear Guest,Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
訪客用戶
特大床房
入住於 2024 年 10 月
商務出差
2 則評論
超棒
發布於 2024 年 11 月 9 日
下次還是會選擇這裏
住宿方回覆: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
Zhaogetingcheweihaonan
特大床房
入住於 2024 年 11 月
商務出差
34 則評論
滿意
發布於 2024 年 12 月 24 日
第三次入住了
住宿方回覆: Dear Guest, firstly we would like to thank you for having chosen to stay in DoubleTree by Hilton Ümraniye. As a valued guest, your nice comments and appreciation about the hotel always encourage us. Hoping to welcome you back once again, I do thank you very much for your appreciation and your stay in DoubleTree by Hilton İstanbul Ümraniye.Regards, Hotel Management
訪客用戶
特大床房
入住於 2024 年 12 月
商務出差
11 則評論
超棒
發布於 2025 年 1 月 20 日
非常滿意。
住宿方回覆: Dear Guest Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
tingtingwang0830
雙床房 禁菸
入住於 2024 年 7 月
商務出差
6 則評論
超棒
發布於 2024 年 8 月 29 日
很棒的體驗
住宿方回覆: Dear Guest, Thank you very much for your nice comments! Your satisfaction is important to us. We will be happy to welcome you again. Regards, Hotel Management
BingheT
特大床房
入住於 2023 年 7 月
商務出差
19 則評論
超棒
發布於 2023 年 9 月 18 日
酒店很好很乾凈，交通便利，網絡便捷
住宿方回覆: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
xie biyu
雙床房 禁菸
入住於 2022 年 9 月
商務出差
98 則評論
超棒
發布於 2022 年 10 月 6 日
商場很方便購物，也很安靜，房間的佈置也比較舒服，適合旅遊的
住宿方回覆: Dear Guest, Thank you for your feedback! We are very happy to hear that you found our hotel immaculate and our staff excellent. Ensuring the satisfaction of our guests is our top priority and we are very happy that we were able to fulfil your expectations. We appreciate your comments about the outdoor area and will take them into consideration for future improvements. We will be pleased to welcome you again soon. Regards, Hotel Management
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