Hassan Samade
2024 年 5 月 13 日
My experience was disastrous with this hotel
First: reception
The hotel entrance is dirty
The entrance is poorly lit
The receptionist does not speak English
He took me into a different room
Second: the room
The door to the room is bad and cannot be closed properly, which makes it feel unsafe
The heating device was not working despite all attempts
There is no internal phone to call the receptionist for help
The mattresses on the beds were dirty
The bathroom is disgusting
- I was about to leave in the first hour, but there was no possibility to cancel the reservation
- I strongly recommend providing a reservation cancellation feature for this hotel
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