住宿方回覆: Dear Moshimowangbainian,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Hakan BAKIRGeneral Manager
Nejdet
經典一室房
入住於 2024 年 10 月
家庭出遊
1 則評論
10.0/10
超棒
發布於 2024 年 11 月 21 日
Karşılama güzeldi.Kaldığımız oda geniş ve rahattı. Restoranttaki yemekler fena değildi. Restorant çalışanları ilgili ve Güler yüzlü
翻譯
住宿方回覆: Dear Nejdet,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Hakan BAKIRGeneral Manager
訪客用戶
甄選海景一臥套房
入住於 2024 年 5 月
家庭出遊
1 則評論
8.0/10
很好
發布於 2024 年 6 月 19 日
Чистий та охайний номер але сервіс залишив не дуже враження приїхавши з чоловіком та дитиною ми не отримали відразу до номеру третій набір рушників та постіль щоб зробити спальне місце для дитини ( бронювала з урахуванням того що з нами дитина відразу ) піднявшись до номера відразу коли пройшли задуха неймовірна в номері але кондиціонер справився з цим десь через пів години та в загальному персонал привітний чемний та намагався надати максимум після прохання на праву до них 😊
翻譯
住宿方回覆: Dear Valued Guest,First and foremost, we sincerely apologize for the issues you encountered during your stay. We will investigate the delay in providing the necessary items in your room, and please rest assured that we are taking steps to ensure this does not happen again.We are, however, pleased to hear that our staff made efforts to assist you during your time with us. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards, Hakan BAKIR General Manager
AbdulQadir MUHAMMED
經典一室房
入住於 2024 年 3 月
商務出差
4 則評論
7.0/10
發布於 2024 年 7 月 10 日
Good but expensive a little bit
翻譯
住宿方回覆: Dear AbdulQadir MUHAMMED,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Hakan BAKIRGeneral Manager
Karimjan
經典一室房
入住於 2024 年 6 月
商務出差
1 則評論
8.0/10
很好
發布於 2024 年 7 月 20 日
Güzel bir Hotel
翻譯
住宿方回覆: Dear Karimjan,Thank you for sharing your feedback.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Hakan BAKIRGeneral Manager
住宿方回覆: Dear Dr. Ahmed Alramli, Thank you for sharing your feedback. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan BAKIR General Manager
earlybirddddd
入住於 2025 年 2 月
獨自出遊
8.0/10
很好
發布於 2025 年 3 月 15 日
Très bien juste un peu loin du centre ville en général à 30 min du centre ville mais sinon on se sent comme à la maison et à l aise . Le personnel est chaleureux avec Mélisse Eda David était très bien on se sent écouté et répondent à nos besoins. Istanbul reste vraiment une de mes destinations preferrees .
翻譯
住宿方回覆: Dear earlybirddddd, Thank you for sharing your feedback on Tripadvisor . It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan BAKIR General Manager
Simone M
入住於 2025 年 3 月
家庭出遊
10.0/10
超棒
發布於 2025 年 4 月 11 日
Gede è il ragazzo che mi ha rifatto la camera,che dire, ottimo ragazzo,è stato gentilissimo e disponibile!!!!Ottimo servizio,stanza perfettamente pulita ed ordinata, Spruzza anche un profumo buonissimo. Consiglio a tutti Il Burgu hotel.
翻譯
住宿方回覆: Dear Simone M, Thank you for sharing your feedback on Tripadvisor. I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one. Thank you once again and we look forward to welcoming you back to Burgu Arjaan. Best regards, Hakan BAKIR General Manager
Sara D
入住於 2025 年 1 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2025 年 2 月 12 日
Melis e Ary ci hanno coccolato insieme a tutto lo staff. Personale gentile, professionale e super paziente soprattutto per la nostra difficoltà con la lingua. Super consigliato. Camere grandi ed accoglienti. Piscina, palestra con attrezzi nuovi.
翻譯
住宿方回覆: Dear guest, Thank you for sharing your feedback on tripadvisor.com. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan Bakir General Manager
kristen m
入住於 2025 年 1 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2025 年 2 月 16 日
Dilek and ayse elle sont adorable et très serviable vous pouvez compter sur elles ! Elle font un travail formidable ! Elles on ranger toute la chambre et nous on aider car nous ne sommes fait opérer. Ells nous ont même ramené de l’eau et on refait nos lit !
翻譯
住宿方回覆: Dear guest, Thank you for sharing your feedback on tripadvisor.com. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan Bakir General Manager
Adam A
入住於 2025 年 2 月
家庭出遊
10.0/10
超棒
發布於 2025 年 3 月 3 日
Dilek heeft het heel goed gedaan. toen ze binnen kwam was de kamer helemaal een rommel en nu is het helemaal netjes. Zij mag zeker nog eens komen Zij verdient wel een promotie als ik haar baas was. Doe zo verder Dilek. Proficiat. Een promotie wel waard.
翻譯
住宿方回覆: Dear our guest, Thank you for your positive review on tripadvisor.com. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Burgu Arjaan. Best regards, Hakan Bakır General Manager
Emre o
入住於 2024 年 11 月
商務出差
10.0/10
超棒
發布於 2024 年 12 月 3 日
Bu otelde geçirdiğimiz zaman harikaydı. İlk adımdan itibaren Ensar bey son derece güler yüzlü ve misafir perverdi. Odamız çok rahat ve temizdi. Otelin genel atmosferi oldukça huzurlu ve şehir merkezine çok yakın. Metro kapısının önünde olduğu için her yere kolaylıkla ulaşım mevcut. Böyle bir deneyimi yaşatmak için emek veren otel personeline teşekkür ederim.
翻譯
住宿方回覆: Değerli misafirimiz, Güzel geri bildiriminiz için çok teşekkür ederiz. Misafirlerinizin otelimizdeki deneyimlerinden memnun kalmasına çok sevindik. Sizi yeniden ağırlamayı dört gözle bekliyoruz. Saygılarımla, Hakan BAKIR Genel Müdür
Atici M
入住於 2024 年 11 月
家庭出遊
10.0/10
超棒
發布於 2024 年 12 月 27 日
Davut, yaprak, yigit . Sehr schönes Hotel und sehr sauber . Mitarbeiter sehr nett und freundlich . Das frühstück ist hervorragend ist alles dabei was man braucht sehr nette Bedienung . Die Zimmer sind sehr sauber . Das ist auf jedenfalls empfehlenswert.
翻譯
住宿方回覆: Sehr geehrter Gast, Vielen Dank für Ihre Bewertung. Es freut mich sehr, Ihre wunderbaren Kommentare zu Ihrem Aufenthalt zu lesen. Ihr Feedback und Ihre Bewertungen sind uns wichtig, da sie uns dabei helfen, die Erwartungen unserer Gäste zu übertreffen. Vielen Dank für Ihr freundliches Feedback, und wir freuen uns darauf, Sie bald wieder im Burgu Arjaan willkommen zu heißen. Mit freundlichen Grüßen, Hakan Bakir General Manager
Lorik M
入住於 2024 年 12 月
家庭出遊
10.0/10
超棒
發布於 2024 年 12 月 31 日
Einer meiner besten Urlaube das hotel war 1a und die Stadt Istanbul ist eine 10/10 eine Stadt voller liebe voller Emotionen die Leute sind so freundlich da sind wir in Deutschland noch weit weg davon was andere Länder so aus macht ich hoffe ich kann schnellstmöglich wieder kommen
翻譯
住宿方回覆: Sehr geehrter Gast, Vielen Dank für Ihre Bewertung. Es freut mich sehr, Ihre wunderbaren Kommentare zu Ihrem Aufenthalt zu lesen. Ihr Feedback und Ihre Bewertungen sind uns wichtig, da sie uns dabei helfen, die Erwartungen unserer Gäste zu übertreffen. Vielen Dank für Ihr freundliches Feedback, und wir freuen uns darauf, Sie bald wieder im Burgu Arjaan willkommen zu heißen. Mit freundlichen Grüßen, Hakan Bakir General Manager