穆拉特皇冠飯店

Horrendous place and even worse staff who are completely useless and thugs-like attitude. Noisy rooms, pungy smell, broken HVAC. had to abandon the hotel after the first night. I’ve traveled the world and never had such a bad experience.

THIS HOTEL IS A FULL SCAM. 1. This is the dirtiest most disgusting place I’ve been to. There are fleas, the bed and carpet are full of stains like vomit or blood, there is no running water at times so you can’t shower or flush your toilet, the bathrooms are full of mold with hairs and nails in them. 2. There is no AC or any weather control in the rooms. Whatever they offer is not there and is not working. 3. The elevator doesn’t work most of the time. 4. The noise is awful. There are bars directly below the hotel and they play loud music all night long. 5. The area while close to Istiklal is horrid. There are terrible smells garbage everywhere, and there is no way to be dropped off close to the hotel in a taxi or transport, so expect to walk up the hills with luggage. This was a horrible experience I don’t wish upon anyone. This hotel is a scam and not well represented. We were supposed to stay for three nights but could only take two and then found another hotel. We took the financial hit and we’re not refunded even though we had all of the problems listed above happen.

Positive points are the size of the rooms, the kind staff and the location. Unfortunately their are a lot more negative points. Especially during the weekends the location is very noisy due to bars and restuarants. It is impossible to sleep well. The cleaning of the rooms is below standard. Remote control of the televsion are missing and in one room even the television was missing. You have to ask for extra toilet paper and soap.

It's 5 a.m in the morning the music is so loud like they are in playing our 2cond floor room.. I read the comments after our arrive because someone else did the booking for us.. my causent was complaining for the noise but because I sleep easy and heavy and after all that walking all day I didn't notice... they should consider all the negative comments and put double and soundproof windows or eventually no customers will be left.... reception very kind and helpful but they also should provide us earplugs and inform for all these.... we asked to clean the room on our 3d day of arrival... they just did the bed and change the towels nothing else even a glass of coffe i put in the sink was untouched dirty... we asked for toilet paper and an extra face towel..

The biggest mistake of my Turkey trip was to book a stay in Fresia. As soon as we entered the room there was a terrible smell from toilet spread across the room. When complained tbe hotel staff said it is not that bad and we can adjust for one night and the next morning they will try to give us another room. It was unbearable to stay there even for 5 mins. We canceled our booking and somehow managed to get another accommodation at the last moment. Very bad experience.

The first room we got had a nasty smell but the second day onwards they changed it and it was a very nice room. It’s a newly constructed property. A special mention about Adrian who works at the reception. He was extremely helpful and always ready to go out of his way to do what ever was required to make our stay very comfortable. Will definitely go back to this hotel as long as Adrian is still around.

Great location. Metro station very near. Plenty of fish restaurants in the neighborhood. Friendly staff, in particular Sedat and Barış. They organized transport to airport and even covid test in room. Great view from the roof bar. Secure environment. We will come again.

There’s a middle age receptionist with a disrespectful attitude. He is quite mean, and I believe homophobic, so I wouldn’t recommend this place to none. I don’t think that you can be safe when he’s around.

The location is very good. Right in istklal street 2 minutes away from the metro station. Beds are super comfortable, and the room is spacious. The staff are very helpful and help you with pcr and airport taxi. There is a restaurant on the 6th floor with an amazing view