塔克西姆萊恩飯店(Taksim Line Hotel)

Very good location and very nice view

There was black mold in the bathroom. The smell of smoke permeated the hallway and room. There was broken furniture in the room. Even within 15 minutes in the room my friend and I began to feel I’ll from the mold. When I explained that it was an unsafe place for us to stay (especially with my asthma) the manager tried to gaslight me into believing the mold was fine until I told him that I am a nurse. When I demand to speak with the manager he only called him after multiple excuses and then hung up before anything was finalized. When I asked to speak with the manager in person the next morning (as we were going to stay at a different hotel) he would not give me a firm time of when he would be available. In the end the desk clerk threatened me with physical removal by his bouncer. The website that I booked the hotel through (Hooper) has been thoroughly unhelpful, and in the end has offered only a 15% refund voucher and said that I need to call the hotel. This property is not safe and should be avoided at all costs.

The hotel staff is extremely friendly and helpful. The location is close to everything (train and Taksim square). Their were parts of the building that were a little older with spiral staircases to get to rooms, but the staff was very accommodating when we requested to move my parent to an easier accessible space

Room too small, Broken Toilet seat, we were 3 adults,towels only for one.,Blankets for 2 persons only and we are 3. no shower door.the third bed is for a child not for an adult,

We were 2 couples and reserved 2 rooms, the rooms were very very small, A noisy place especially at night, couldn't sleep There were no slippers in rooms, There is neither buffet breakfast nor warm and fresh breakfast Not so clean The air conditioner did not work, and also the refrigerator Just the location was perfect.

We were 4 couples and we booked 4 premium rooms but at the check-in we were surprised with literally the smallest rooms u can ever get where u wont find a place for the bags. So we went to talk about the rooms but they said there are no rooms and then the rudest manager came and told us to leave if we weren’t happy with those rooms. After a small fight he promised to change 2 rooms tomorrow and the other 2 rooms after tomorrow but as usual he lied cz he told us the next day that there is only one available room so we gave it to our friend and after another day they gave us the rest. One more bad thing is that we found only one towel and when we asked for another one they said there isnt and one is enough so we had to take a bath and use one🤦🏻‍♂️🤦🏻‍♂️One day they didn’t even put toilet paper so i had to call them and ask for one and of course ask for another towel since we are two. To be fair, this hotel has a very good location but needs a new management asap. Believe me it literally sucks! Never book there

Very bad service Very bad experience Very bad management Rooms were not clean We booked the queen room, they gave us a very small room and in bad shape. No apologies for all the mess and very rude staff

The location of the hotel is more than amazing, the staff were really nice. It is not a 5 stars hotel but for the money paid and the great location all is good. The breakfast is not an open buffet but the area is so cool! Thanks to the lovely staff who made our stay less hectic as we were afraid from the reviews, especially Mr. Karim.

Good location directly next to taksim square, easy access to the Metro station and busses. Staff are friendly and ready to assist, but there is a shortage in towels a room of 2 persons only will get 1 towel, no tissues at the rooms or water, they don’t check while cleaning if toilet papers are needed unless we ask for. From my side I would not recommend it.