住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your comments about your recent stay. I apologise that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.It is our hope that you will give us another opportunity to serve you. Again, I apologise for the inconveniences during your stay and hope to see you during your next visit.Kind RegardsDevrim Gokmen
住宿方回覆: Dear Dekenanshen, I'm very happy to hear that you enjoyed your stay with us in general. We strive to be your 'home away from home' when travelling and We all hope to welcome you back again soon. Kind RegardsDevrim Gokmen
住宿方回覆: Dear LISI MA,I really enjoyed reading your review and delighted to hear that we've created memorable experiences in your journey. Please rest assured that I'll be sharing your great comments with the team of Hilton Garden Inn Istanbul Ataturk Airport. Your feedback is extremely important for us. I look forward to welcoming back you again soon. Kind RegardsDevrim Gokmen