住宿方回覆: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best RegardsKerem DemircanGeneral Manager
住宿方回覆: Dear Valued Guest, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,Kerem DemircanGeneral Manager
住宿方回覆: Dear Valued Guest,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Kerem DemircanGeneral Manager
住宿方回覆: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best RegardsKerem DemircanGeneral Manager
住宿方回覆: Dear Simba Affar,First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience.These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property.It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul.Best Regards
Xiaolaohulele1998
高級特大床房
入住於 2026 年 6 月
好友出遊
7 則評論
10/10
超棒
發布於 2026 年 7 月 27 日
房間很安靜,床很大,用品都比較高級。衞生好,衞生間打掃乾淨。工作人員熱情
住宿方回覆: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best RegardsGeneral ManagerKerem Demircan
住宿方回覆: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards
住宿方回覆: Dear Wanmeitiankong,Firstly, we would like to thank You for choosing The Galata Istanbul Hotel Mgallery Collection to stay. We are very happy to hear that You love our services and our hotel. ✨We would also like to express our gratitude for the time you took to write us a review and rate us. We look forward to welcoming you back to our hotel.Best Regards,Kerem Demircan General Manager
住宿方回覆: Dear Guest,Thank you for sharing your wonderful experience with us.We are delighted to hear that you enjoyed our location and found it convenient for exploring the vibrant Galata area and the nearby waterfront. It is always rewarding to know that our guests can easily experience some of the city's most popular attractions, shops, and local flavors during their stay.We are also pleased that you appreciated the unique character of our historic building, as well as the atmosphere around the hotel. Your kind words mean a lot to us.Thank you for choosing to stay with us. We appreciate your feedback regarding pricing and are glad to know that, overall, your stay met your expectations.We look forward to welcoming you back on your next visit to the city.Kind regards,Hotel Management
SHRFH.A
初級套房,特大床
入住於 2025 年 7 月
夫妻/情侶出遊
2 則評論
10/10
超棒
發布於 2025 年 8 月 18 日
我們預訂了4天3夜的蜜月。位置很棒。幾乎到處都很近。雖然景色不太好,但房間寬敞乾淨。我們玩得很開心
原文以 Google 翻譯
住宿方回覆: Dear Guest,Thank you for choosing our hotel for your honeymoon and for sharing your lovely feedback.We are delighted to hear that you enjoyed our convenient location and found it easy to explore the city during your stay. It is also wonderful to know that you were pleased with the spaciousness and cleanliness of your room.While the view may not have fully met your expectations, we are happy that you had a great overall experience and created special memories during such an important occasion.Congratulations once again, and we sincerely hope to welcome you back in the future for another memorable stay.Kind regards,
住宿方回覆: 尊敬的Sasha Space:非常感謝您對入住美憬閣加拉塔伊斯坦堡飯店 (The Galata Istanbul Hotel - MGallery) 的評價。收到您的正面回饋總是令人欣慰的。我會將您的評價分享給我們的團隊。我相信這些回饋將激勵我們所有員工,讓我們持續提升服務品質。再次感謝您分享您的入住體驗,希望下次的入住體驗和上次一樣愉快。此致,總經理Kerem Demircan
住宿方回覆: 尊敬的 Kuchin:非常感謝您對入住加拉塔伊斯坦堡美憬閣酒店 (The Galata Istanbul Hotel - MGallery) 的評價。收到您的正面回饋總是令人欣慰的。我會將您的評價分享給我們的團隊。我相信這些回饋將激勵我們所有員工,讓我們持續提升服務品質。再次感謝您分享您的入住體驗,希望下次的入住體驗和上次一樣愉快。此致,總經理 Kerem Demircan
住宿方回覆: Dear Guest,Thank you for sharing your feedback with us.We are pleased to hear that you found our location convenient and enjoyed easy access to nearby attractions, shopping areas, and dining options. Our central location is one of the features that many of our guests appreciate, and we are glad it enhanced your stay.We also appreciate your comments regarding the room size and design. It is wonderful to know that you found the layout practical and well thought out.Thank you for choosing our hotel. We look forward to welcoming you again on your next visit.Kind regards,Hotel Management
訪客用戶
初級套房,特大床
入住於 2026 年 4 月
夫妻/情侶出遊
8 則評論
9.5/10
極佳
發布於 2026 年 7 月 31 日
房間大 位置還不錯 工作人員比較少
住宿方回覆: Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best RegardsKerem DemircanGeneral Manager