EA專屬飯店的評論

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。我們努力為所有客人提供誠實、透明的服務。不過，我們想指出的是，預訂時已清楚概述了客房功能。如果有任何誤解，我們鼓勵客人在預訂前查看詳細資訊。服務的能力換房。我們認真對待所有回饋，並將進一步調查您的疑慮。感謝您的體諒。

住宿方回覆: Dear Valued Guest,Thank you for your wonderful 5-star review and for highlighting our hotel's convenient location near Istiklal Street. We're delighted that you chose to stay with us for several days and that you enjoyed your experience.Your kind words about our prime location mean a lot to us, as we take pride in offering our guests easy access to the city's main attractions.We hope to have the pleasure of hosting you again during your next visit.Best regards,MetinGuest Relations DepartmentEA Exclusive Hotel

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your experience at EA Exclusive Hotel. We appreciate your feedback on our location and are glad it met your expectations.We acknowledge your comment about the room size. While our rooms are designed to offer comfort within the constraints of our city-center location, we understand that preferences may vary. We offer a range of room types and would be happy to suggest alternatives for your next stay.Your feedback is invaluable in helping us improve. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,MetinGuest Relations TeamEA Exclusive Hotel

住宿方回覆: Dear Guest,Thank you for your review! We’re glad to hear you enjoyed your overall experience with us and appreciate the 4-star rating. We apologize for the issue regarding the slippers being taken on your last day. We will look into this matter to ensure our service is more attentive in the future.Thank you for your feedback, and we look forward to welcoming you back for an even better stay!Warm regards,MetinGuest Relations TeamEA Exclusive Hotel

住宿方回覆: Dear Guest,Thank you for choosing EA Exclusive Hotel for your transit stays in Istanbul. We're delighted to hear that you've stayed with us twice and appreciate your kind feedback about our convenient location near the airport shuttle buses.We're pleased that you enjoyed the amenities in your room including the kettle, complimentary coffee and tea, water bottles, safe, mini-bar, hairdryer, and air conditioning. It's also wonderful to know that you found our hotel clean and appreciated the elevator and nearby café.Your comment about our reasonable pricing is greatly appreciated. We strive to offer excellent value for our guests, especially those on transit stays.We look forward to welcoming you back on your next journey through Istanbul!Warm regards,Guest Relations TeamEA Exclusive Hotel

住宿方回覆: Dear Valued Guest,Thank you for your positive feedback about EA Exclusive Hotel. We're delighted that you enjoyed our convenient location near airport transportation and city attractions. It's wonderful to hear your appreciation for our staff's hospitality and room amenities. We take pride in offering excellent value compared to similar European accommodations.Your comments about the peaceful atmosphere and our hotel being a great base for exploring Istanbul are particularly gratifying. We strive to provide all our guests with this level of satisfaction.We hope to welcome you back to EA Exclusive Hotel on your next visit to Istanbul!Warm regards,İrfanGuest Relations TeamEA Exclusive Hotel"

住宿方回覆: Dear Guest,Thank you for your positive feedback! We're thrilled that you enjoyed your experience at EA Exclusive Hotel. Your "super" rating means a lot to us, and we appreciate you taking the time to share your satisfaction.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Guest Relations TeamEA Exclusive Hotel

住宿方回覆: Dear Guest, We find it unacceptable that you make false claims about our hotel due to a problem you experienced with a taxi, after using all our services without making any complaints during your 5-day stay. Our hotel provides daily room cleaning, towels are changed regularly and all our rooms are serviced with high hygiene standards. If the problems you claim were real, why did you stay for 5 days? Why didn't you make a single complaint during this period? The positive experiences and repeat stays of our other guests are the most concrete indicators of our service quality. Taxi service is a completely independent issue and cannot be associated with our hotel. You stated that you took into consideration the positive comments of our other guests when choosing our hotel. Now, it is quite contradictory to accuse our guests who evaluate our hotel in a similar way of being "misleading". As EA Exclusive Hotel, we are open to all kinds of constructive criticism, but we would like to state that we reserve our necessary legal rights regarding comments that do not reflect the truth. EA Exclusive Hotel Management

住宿方回覆: 尊敬的客人，感謝您的精彩評論！我們很高興得知您在 EA Exclusive Hotel 的住宿如此難忘。得知薩義德的熱情歡迎和美味的土耳其茶給我們留下了積極的印象，我們感到非常高興。您的滿意是我們的首要任務！

住宿方回覆: Dear Valued Guest,Thank you for your feedback about EA Exclusive Hotel. We're delighted you appreciated our friendly staff and 24-hour service. While you found our cleanliness typical for Istanbul, we're committed to improving. I've shared your comments with our housekeeping team. We're glad you found us good value for money and hope to welcome you back soon.Warm regards,İrfanGuest RelationsEA Exclusive Hotel

住宿方回覆: 親愛的賓客，感謝您選擇 EA Exclusive Hotel 並抽出寶貴時間分享您的回饋。我們很高興聽到您對我們的員工和位置的讚賞。我們的照片和描述準確地反映了我們的房間大小，您可以在預訂過程中獲得這些照片和描述。我們希望客人根據這些資訊做出明智的決定。我們的洗衣服務採用工業級清潔流程，儘管我們盡了最大努力，偶爾仍可能留下頑固的痕跡。我們向您保證，所有床單在使用前都經過徹底消毒。考慮到我們一貫的標準，您的回饋雖然令人驚訝，但我們將用它來強化我們對卓越的承諾。問候，Metin 客戶關係團隊EA Exclusive Hotel

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your positive experience at EA Exclusive Hotel. We're delighted to hear that you enjoyed your stay with us and found our location convenient, particularly our proximity to the airport bus stop.We truly appreciate your recommendation for short stays. Our strategic location indeed makes us an ideal choice for travelers seeking comfortable accommodation with easy transportation access.We hope to welcome you back again during your future visits.Best regards,Guest Relations TeamEA Exclusive Hotel

住宿方回覆: Dear Guest,Thank you for your positive feedback about our hotel's location! We're delighted to hear you appreciated our proximity to Taksim Square and the vibrant shopping and dining districts nearby. Our central location is indeed one of our key features, allowing our guests to easily explore Istanbul's exciting attractions.We hope you enjoyed your overall stay with us and had a wonderful experience exploring the city. We look forward to welcoming you back to EA Exclusive Hotel on your next visit to Istanbul.Warm regards,Guest RelationsEA Exclusive Hotel

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。得知您的體驗沒有達到您的期望，我們深表遺憾。但是，我們必須對您提到的問題表達我們的擔憂，因為我們在您入住期間沒有被告知這些問題。任何問題。誤導性評論可能會給潛在客人留下不準確的印象，我們力求所有回饋都透明。