Dinner and service was supper smooth and amazing , statisfied from service and meal, amazing experience, i will recommend this dinner to my friends and family, want to revisit Ramada, Staff member Mohsin was very supportive to our guest ,he is being kind to staff...
The Hotel is Majestic, the traditional ambience and the design was very welcoming. Our room was clean and comfy with complimentary drinks like soft drinks. The breakfast buffet had a nice selection of local dishes. Overall, we were glad to have booked Serena Hotel for our first time in Islamabad.
從飯店到伊斯蘭堡奎德·E·阿扎姆國際機場10km遠,到Islamabad Railway Station6km遠,均很便捷。旅客們會發現Pakistan Museum of Natural History、Pakistan Monument Museum和Saudi Pak Tower Building距離飯店都不遠。飯店佔盡地理之宜,巴基斯坦紀念碑、小山公園和Shakarpariyan Hills離此都很近。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。
訪訪客用戶2024.02.02
If you value your sleep - stay elsewhere! I stayed at Regalia for 6 nights and was awoken every morning. First day maintenance in the next room (219) at 7am!! Who starts hammering in a hotel at 7am?! Over the following days it was maintenance and also housekeeping (even though nobody was staying in room 219). Banging doors, dragging furniture. I stepped out and confronted them each morning. They would apologize and say it won't happen again, and then do it all over again the following day. I've stayed here many times in the past, even up to 3 weeks at a time, and never had problems. Unfortunately they now have a day manager who simply doesn't care. If there is an issue, his advice is ”don't worry we will change your room”. He takes no responsibility in communicating with other departments to ensure you do not get disturbed, it's easier just to tell the guest to change room! Every single day I complained to the Front Desk staff and every single day this continued. I was so severely sleep deprived by the end of my stay that I could barely muster the energy to speak!! After my stay ended, I emailed the GM of the hotel - who offered zero resolution. No explanation as to how or why this happened, no investigation, and what was supposed to be a private complaint was cc'd in with the entire Front Desk!! So much for data protection! I requested an explanation. 3 weeks passed, I didn't get one. Then my sister spoke to the GM last week, and was given an entirely misleading explanation for what happened during my stay. Also she was assured I would be contacted, but guess what? Nobody has contacted me (again). If this is how they can treat a loyal, frequent customer, I hate to think how it would be for someone new! Definitely will not stay here again!!
SShakooriI booked the room online, which was low cast. When i was arrived there, first they denied after few minutes discussion they allow to stay in the basement room, which was quite better, over all the stay is good.
I had an excellent stay at Centaurus. The location was convenient and easily accessible, while the room was spacious, clean, and well-maintained. The security arrangements were exceptional, ensuring a comfortable and secure environment throughout my visit. I would like to express my special thanks to Zeeshan for his outstanding assistance during my stay and Miss Humnah (GRO) for Courtesies. I will certainly recommend Centaurus to family and friends, and I look forward to visiting again in the future.