I would not stay at Villa Kiin again. The staff were unhelpful and unfriendly. We asked for an extra towel for our room since we had three people and they only provided two towels, to which they let us know that they only give one towel per person. They did not let us know that you could not use toilet paper in the toilets, so ours clogged. The first night there, the remote control broke for the air conditioner and the room was extremely cold. They do not provide blankets, unless asked. Half of the lights in our room did not work. The staff did not let us change rooms when all of these problems went on, however, they did change the batteries in the remote for the air conditioner. The next night, the same issues were happening with the air conditioner, but we were able to continue to fix this ourselves. The staff never smiled or said hi when walking into the building. There were no lounge chairs next to the pool, only normal chairs. The shower was cold and the water would not turn hot. However, the hotel is next to the beach, and in a great area, which helped with the stay.
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