女人海灘夢想高爾夫及水療度假村-全包

Muy mal el servicio del chech in. Me pidieron que garantizara el pago de la estancia de mi hija que porque supuestamente hoteles.com paso la reservación de un menor infante y como mi niña tiene 6 años de ser así tenía que pagar. La gerente tampoco me resolvió bien el tema. Un trato ridículo y pésimo al llegar, muy por abajo del nivel de hoteles.

Nos gustó mucho el hotel. La comida deliciosa, pudimos caminar con los niños a todas partes sin que se cansen mucho y la playa está hermosa. El servicio super amable y el hotel muy bien cuidado. Le hace falta ubicar un servicio de bebidas (no alcohol) en el área de albercas de niños. Solo 1 vez vi mesara ahí. Fueron demasiadas bodas en el hotel. Sugiero que lleven su ruido blanco porque aunque terminan temprano, los niños se duermen temprano y sí se escucha el ruido.

Our trip started off on bumpy due to the number of large parties at the resort. This made getting into a restaurant for dinner almost impossible. Then we met Onell. Onell went above and beyond to ensure that our experience was not only perfect but also memorable. We have never met a staff member at a resort like Onell. He made sure our family had a perfect dinner every night. Not only did he make sure we had a fantastic dining experience but he also was physically present every evening to make sure all went smoothly. The entertainment staff was amazing. Luigi, Brayan, Antonio and Eduardo brought the fun every single day. They made sure our kids were involved even when there were many high school seniors participating. I cannot say enough about them. They were amazing.

El lugar es bonito y el personal en general es muy amable. Tomaria en cuenta que es un hotel enfocado en atender a los estadounidenses, ni la television estaba en español. La comida no es mala solamente es muy promedio. El lugar es bonito pero se nota que ya tiene casi 10 años, el elevador dejo de funcionar un dia y tengo 8 meses de embarazo; subir las escaleras fue cansado. El personal da prioridad a los extanjeros aunque es amable pero sentimos que era poco.

This property is a bit pricey compared to other all-inclusives, so we had expected much more. To sum up, food was generally good, but not fabulous all around. We probably had 1 great sandwich and that was it. Drinks were better than the food. Service was very good mostly with the exception of the supervisor during our check-in. He was not patient at all in hearing our concern about the amount due. However, the actual reception rep helping us was very patient and very helpful. The spa steam/sauna area was fine. Lazy river was adequate, nice and quiet because it's hidden away. The bali beds are poorly placed in the Preferred Area laid out in the back of the beach loungers behind the dune, on top of each other, so privacy really. Overall, this is a beautiful property to relax, but again overpriced for just that purpose. Staying here for a wedding was convenient, which what I guess we paid for.

La comida y el servicio excelentes, únicamente el mantenimiento del hotel nos dejó una mala impresión para ser un hotel tan bonito y de tan buen nivel es muy decepcionante ver la mala calidad de reparaciones y condiciones del hotel