東伯明翰 - 艾昂戴爾機場紅屋頂普拉斯飯店

A little less than ordinary Took a $100 deposit for incidentals is a joke. What incidentals?? No breqkfast. Barely coffee, rubd down grounds. Chains likes RedRoof should be on top pf keeping their grounds looking good. Bad ones spoil thr reputation of the brand. Fix it up!

Just acceptable; could be much better Our first assigned hotel room was on the ground floor. Upon entering, we checked the bed and discovered that it was in extremely poor condition. The springs were damaged and completely worn out—completely unacceptable to sleep on because just sitting on either side of the bed resulted in rolling off. We asked the front desk for a new room and new bed and were reluctantly given one on the second floor. We were told it was a problem to give out another room when they were completely booked, but the front desk clerk did figure out a solution for us. The second room was an improvement but still not great. The room was reasonably clean but conditioner (in addition to soap and shampoo) would be helpful. Better beds and linens would improve the experience. the condition of the property’s stucco walls and exterior of the hotel was not good. The parking lot is dark and can feel unsafe at night. The neighborhood is quiet but it’s not the best part of town. Some security presence and better lighting would go a long way.

DO NOT RENT HERE!! TERRIBLE!!! Bedbugs! Slimy slick floors! Dirty! Blood on the bed! Non smoking room but it smelled like an ashtray! JUST BAD BAD BAD! Made me wonder why I had to pay $100 deposit when there’s nothing I could’ve done to make it any worse!

Not a great hotel Internet was hit and miss. Had to call IT every day. Front desk staff was pleasant but very difficult to understand. Telephone in room did not work.