Booked 2 rooms for parents and myself for 4 nights. The 1st room for parents had leaking broken taps and weak toilet flush. Parents’ room was changed immediately after moving in. My room had torn curtains, faulty safe, shower that produces lukewarm to cold water for every shower despite running the water for over 5mins, cake crumbs behind bed, chocolate stained wall and curtains. Had to contact housekeeping again to clean up on 2nd day despite room was made up that morning. Toiletries initially was also provided for 1 person instead of 2. Both rooms’ keycards were faulty and had to get housekeeping to help solve the problem on day 1. Towels provided were old, stained, worn and needs refreshing. No floormats unless you ask for it. My room slippers were used to support a cupboard and no replacements were provided until I showed photos of the support. Hotel corridors were lighted with mixture of white and warm-white lighting and can get pretty dark at night. Buffet breakfast was good compared to Excelsior hotel. It ends at 10.30am but food were not top up after 9.30am so do go earlier like 8-8.30am to eat.
翻譯
azfar147
豪華標準特大床房
入住於 2024 年 5 月
家庭出遊
33 則評論
4.0/5
很好
發布於 2024 年 6 月 3 日
房間舒適,風景優美。
戰略位置。
適合商務、家庭出遊。
原文以 Google 翻譯
YuNicole
入住於 2024 年 12 月
夫妻/情侶出遊
1 則評論
3.5/5
發布於 2025 年 2 月 7 日
Location is okay, not very near to Ipoh town, around 15 to 20 mins to Ipoh Town. Room and bathroom normal.