Overall a good value for money hotel.
Despite being strategically located in the Ipoh city centre, it's ingress and egress to the reception is EXTREMELY DANGEROUS for all visitors of any age and physical condition and also EQUALLY DANGEROUS for unfamiliar drivers to access due to the extremely narrow drop off area which shares the main road IMMEDIATELY AFTER A BLIND CORNER OF FAST AND TYPICAL IPOH TRAFFIC CONDITIONS.
Even though complimentary parking for hotel guests are limited on site and that the hotel has clearly notify its guests about this after booking (and payment) is confirmed, they do provide offsite complimentary secured parking and an obligatory shuttle service to overcome such inconvenience.
TV channels were excellent and ample choices to choose from.
Views from any rooms are superb.
No complimentary mineral water or drinking water provided in the respective rooms. They tried to circumvent this by providing a multi temperature cheap water dispenser in the common area of every floor... But for the price of the room charged, it's a given in all hotel rooms domestically and internationally to provide complimentary mineral water or RO water for their guests.
Sadly this hotel doesn't provide extra towels when requested nor 24 hour room service.
Will not stay at this hotel again in future.
翻譯
住宿方回覆: Dear Azlan,Noted on your feedback. Truly sorry for what you have experienced during your stay with us. We will take note on this and to improve our service.
The room was good and comfortable. However, the bathroom was quite small and the shower area felt rather dark. Towels provided were a bit thin and could be improved in quality.
On the positive side, the security guard was very helpful in assisting with our luggage, which we truly appreciated. One thing to note is that check-out is at Level 12 instead of the lobby, which may be slightly confusing for first-time guests.
翻譯
住宿方回覆: Dear KikiThank you for leaving a good rating for us, we hope you enjoyed your stay, and hope to see you again soon.
住宿方回覆: Dear Chi Piu,Thank you for choosing Cititel Express Ipoh! Hope that you enjoyed your stay with us!
匿名用戶
豪華大號床房
入住於 2025 年 7 月
商務出差
5 則評論
9.5/10
極佳
發布於 2025 年 8 月 19 日
Food:
Breakfast is good, more food choice is better, suggest change the butter spread to individual pack real butter, coffee machine dont have latte/cappucino option, after mix with seperate milk, my coffee turned cold.
Services:
Good services from Alya and other server.
Stay:
Comfort room, limited parking but im lucky because i travel during the weekdays so less crowd. No cooler, no bottled water
翻譯
住宿方回覆: Dear valued guest,Thank you for your review!