Leah C
2025 年 5 月 31 日
We stayed at Mare Monte for 10 days, and unfortunately, our experience was far from pleasant. There was no hot water so we all had cold showers, another issue occurred when fake tan ended up on the bed sheets. Although most of the stains came out after washing, we were still fined £120. When we questioned the charge and refused to pay it immediately, the receptionist threatened to call the police Throughout our stay, the cleaner failed to provide fresh towels and didn’t change the sheets for most of our time there. Basic housekeeping standards were not met. Overall, this place seems more focused on squeezing money out of guests than providing a comfortable or welcoming stay. I would not recommend Mare Monte to anyone — it felt like a money-making scheme targeting at young people. As we were talking to older residents that lived there and they also said they got stains on sheets and didn’t get fined.
翻譯