Mixed bag Food is excellent Room and location good Confirmed 13.00 check in was not ready and the reception clerk denied that it was confirmed, even though i showed a written confirmation. Payment slow... The technology they use doesn't always work. Everything at front desk is slow. You feel that you are working for them. They charge 12 usd for a trip to the airport, which is absurd. Albeit the food and the room, i would not come here again
The best thing about the Protea Hotel by Marriott is the proximity to the airport. Other than that, it felt like more like a Russian-style hotel built in the 80s. The security going into the hotel felt both scary because it was there and also scary because it was somewhat perfunctory. There are some nice views of Lake Victoria but the lake is so polluted you can't go in. I will stay that the staff was friendly and really tried hard to make the stay enjoyable.
We stay here every year upon our arrival to UG and then again prior to departure. Our favorite spot is the on the relaxing beach of beautiful Lake Victoria. This year, we were able to enjoy a meal right on the beach provided by the hotel. It was delightful.
JJohnInitial problem with the room selection but the staff corrected it quickly. The location was tough to get to as the road was quite bad, but otherwise a very nice place.