Here are some details for your information:
Reason why you should not stay unless they could change:
1.picking up us from NBO termination to the hotel like 20mins for 5k and even no water provided when picked us, while i happened stayed in a much more expensive hotel in Mobasa only charged 3.5k with iced water and 1 hour trip.
2.the room has some smell from its new facility,very distinguish as i step in, the towel on top shelf of the shower room always has the same smell,very uncomfortable
3.what im most mad at, was someone took away our one set of brush, slipper,and the welcome chocolates. just because we dont need them for one night,i found it on the second day leaved a note with tip,someone only took the tip away but dont give me what i asked for.
4. One of The elevator has been broken since the second day and sometimes two of them, luckily I am only given room on the 3rd floor
Good thing is: the coffee is kinda okay and the table in the room is kinda remarkable
訪訪客用戶Das Hotel ist einfach nur klasse. Tolles Interior Design, super Service, entspannte Poollandschaft und diverse Möglichkeiten an Restaurants & Bars! Jederzeit wieder!!!
訪訪客用戶Overall this hotel was good. The breakfast food spread was amazing and the A-la-cart items you could order at dinner were very fancy and delicious.
The staff was friendly and kind (but they often seemed overwhelmed with work). There was a huge walking path in the back of the lot. The grounds were beautiful. The hotel was clean. The gym was small; it included a rack of dumbbells, two or three treadmills, an elliptical machine, and one yoga mat. The water jug in the gym was empty.
We wouldn’t stay here again because there are really nice hotels nearby for 1/3 of the cost. Maybe the food variety wouldn’t be as good as Eka, or less beautiful grounds, but Eka was not worth the extra cost. We stayed two nights and the entire time couldn’t see where the $125 a night value was coming from.
Sadly, the other Nairobi hotel ratings on Trip are lower, like 3.5. An example hotel is Maison Royale. But if you’re looking for a good hotel just a bit less fancy, go somewhere else.