I wanted to express my sincere appreciation for the outstanding hospitality I experienced during my recent stay at the Taj. The level of service provided by the staff was truly exceptional and made my visit memorable.
From the moment I arrived, the warmth and professionalism of your team were evident. Their attention to detail, willingness to assist, and genuine friendliness created a welcoming atmosphere that exceeded my expectations.
My trip was pleasant with PRK IN . Good location Near airport polite staff . Breakfast was excellent mind blowing. It was my second trip in this Hotel. I will come back again .
訪訪客用戶This property has all the amenities you could need and the common area is great for meeting other travellers.
Each bed has curtains, (which are great for privacy), as well as a fan, power point and light. The bathrooms were clean and there was hot water. It's probably one of the best places I've stayed in India.
Th common area upstairs is a great space for hanging and grabbing a smoothie or a bite to eat. It's also a good place to meet other travellers.
訪訪客用戶Hotel is right in central old Amritsar walking distance from Jallianwala Bagh, Golden Temple and the Partition Museum. Rooms were clean and amenities were good. I would have given 5 stars except for the drawbacks. We booked 5 delux rooms. Some rooms were very spacious, while some were as small as a box with no space to turn around even. This discrepancy should not be there in an ITC hotel. Secondly the service was very poor, the food at the restaurant and room service was very slow and the housekeeping was non existent. We called 4-5 times for towels in the room, as they had removed our used towels and were not provided the same till late night. Nothing should require 5 calls to get done which indicates their callousness. Otherwise I would still recommend this place if they improve on these points.
訪訪客用戶there was no lift in the hotel. we were allotted a room in the first floor. i am 70 years old and my wife 68 years. we had to climb the steep stairs - about 30 steps one way
the room’s door had no provision for locking outside while going out
locking the door from inside was also a herculean task
didn’t get any food in the late night checking in ( around 11.15pm)
went to sleep with empty stomach
we booked the room for 3 persons. my wife,myself and our son. the cot was meant only for 2 and there was no extra bed
the rating of 3 was given only because of the friendly nature of the front desk personnel and the sardarji room attendant ( he was extremely polite and helpful).
will not patronise that hotel again 🙏. above all they had not changed the pillow covers. the previous occupants hairs were all over the pillow cover