發布於 2025 年 1 月 12 日
訪客用戶
We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.
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每晚起價:USD107
發布於 2025 年 9 月 29 日|豪華閣特大床間
ヨルダンヨブチェフ
雖然飯店毗鄰市中心,但最好還是搭計程車前往。入口處的吊燈和其他裝飾營造出迷人的氛圍,彰顯這是一家豪華酒店。
房間配備自動窗簾,所以即使不開空調,房間還是會有點涼。
行政酒廊寬敞明亮,座位充足。下午茶的選擇雖然不算豐富,但晚間雞尾酒相當不錯。我尤其喜歡他們的冰檸檬茶。
泳池很大,充滿熱帶風情,但我最喜歡的還是水療中心的按摩浴缸。
早餐種類豐富,份量十足,肉類和魚類選擇多樣。
美中不足的是,去年入住時,行政客房的盥洗用品是歐舒丹,我很喜歡。這次換成了其他品牌(John Masters Organics)。洗髮精,尤其是沐浴露,清潔力很弱,根本沒用。我真心希望他們能重新使用歐舒丹。如果他們重返歐舒丹,我或許會再留下來。這足以說明它的重要性。
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每晚起價:USD105
發布於 2024 年 7 月 10 日|豪華雙床房
Feiranzhixiu
出差預訂這裏,酒店整體要比圖片上看着好很多,前台checkin服務挺熱情的,房間也還不錯,很大衞生是挺乾淨的。泳池是露天的所以下雨可能不太方便,沒來得及吃早飯。整體性價比還可以的。
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每晚起價:USD87
發布於 2025 年 8 月 6 日|特大床一室套房
匿名用戶
房間分成內外兩小間,外側有桌子,電視,空調以及油煙機,冰箱,飲水機,水槽,炊具碗碟等很齊全,完全可以自己做飯(附近還有一個挺大的生鮮超市)。內側有衞生間,大床,電視等。整體來看酒店性價比很高。 要説缺點,就是早餐的品類偏少,附近餐廳不多,周邊有很多高速路有點吵,車開的飛快,周邊還在修路,步行出門要注意安全!
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每晚起價:USD62
發布於 2025 年 10 月 14 日|尊貴一室房
匿名用戶
地理位置绝佳!就在印尼大购物中心 (Grand Indonesia) 和 Thamrin City 旁边,购物非常方便🛍️🤭
办理入住时,虽然我们下午 5 点左右才到,但还是等了 15 分钟房间才准备好。
公寓里有洗衣机、烘干机、冰箱和电磁炉,设施齐全,非常喜欢。客房服务也很棒,每天都会更换新毛巾。
早餐也不错,但人多的时候可能会有点拥挤。健身房设施也很棒。
总的来说,因为地理位置优越,我们对这次入住非常满意。下次还会选择这里😉
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每晚起價:USD99
發布於 2025 年 5 月 3 日|高級大床房 禁菸
訪客用戶
酒店地點非常方便 附近有許多美食餐廳 有超巿水果店 交通非常方便 去所有景點都很用易 就是早餐比較單調 不太適合外國人 房間很大 服務人員很熱誠 下次會再入住
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每晚起價:USD58
發布於 2025 年 9 月 14 日|豪華城市特大床房可吸菸
Lanxinxiaonan88~
多次預訂住宿,位置很方便,旁邊就是大商場,吃飯購物很方便,離中國大使館也不遠。酒店服務很到位,服務生很負責。早餐也可以。
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每晚起價:USD59
發布於 2024 年 12 月 3 日|高級特大號床間
Nameera.qim
很高興訂到了有浴缸的房間,孩子在房間裡泡著很滿足,生日蛋糕也很可愛,非常感謝Tavia團隊。
哦,煎蛋捲的食物很不錯,但看起來平淡無奇
原來泳池旁邊有遊樂場,京東小孩不會無聊,還有玩具,3天2傳銷最便宜才110萬😍
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每晚起價:USD26
發布於 2026 年 3 月 29 日
Explorer17
房間乾淨整潔,設施齊全好用,位置便利,出行很方便。前台服務熱情周到,辦理入住退房都很快捷。整體體驗非常舒適,性價比很高,下次來還會選擇這裏,強烈推薦!
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每晚起價:USD33
發布於 2026 年 4 月 26 日
訪客用戶
對這個酒店服務人員非常好👍 所有人都很熱情,很有禮貌。非常非常客氣! It is a very good hotel . The hotel has very good service. NADIA and Farhan helped us to change the room and their action are so fast and it is so kind of them . We really enjoyed to stay there and we felt so happy . 5 star service
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每晚起價:USD58