雅加達有Wi-Fi的飯店

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.

離機場約45分鐘，屬於比較舊的五星級飯店。 飯店周圍都還在開發施工，要逛街要叫計程車去市區圓環。 房間很大很乾淨，每天都睡得很舒服。 早餐稍微貴了一點，菜色是印尼和印度料理，還有些西式 我吃是不太習慣。 最好的是游泳池和小孩的玩水區，但玩兩天就夠了會膩。 以上供參考，謝謝

招待100/100 。非常有求必應和樂於助人。甚至昨天,因爲有急救包(入住前一個小時),他們可以提醒我們並給我們提供什麼-有救生用品的人,沒有記住🤣

地理位置优越，入住三晚体验极佳。感谢酒店为我们升级了房间。所有员工都非常友好热情。只是餐厅早餐时段座位不足，略显拥挤，但工作人员依然专业地处理了这种情况。我会推荐给其他人，并且自己也会再次入住。雅诗阁雅加达酒店全体员工都做得非常棒！

多次預訂住宿，位置很方便，旁邊就是大商場，吃飯購物很方便，離中國大使館也不遠。酒店服務很到位，服務生很負責。早餐也可以。

目前已經住過他們家酒店很多回了，每一次到這附近出差必定會祝他們家酒店，因為他們前台服務很好，酒店設施齊全，到市區也靠近，價格也合理，最重要是餐廳食物多樣化。

這次入住的客房比圖片更精緻，床品柔軟得像陷進雲朵，一夜無夢到天亮。前台小姐姐笑容特別甜，主動幫忙升級了高樓層，傍晚在陽台看落日超治癒。早餐種類很豐富，現做的雞蛋卷火候剛好。步行到地鐵站衹要三分鐘，出門逛景點超方便，下次來這座城市還選這裏！

強烈推薦，我為我的生日和蜜月慶祝預訂了一間房間，要求能看到城市燈光的最佳景觀，一切都符合訂單要求。服務友好，響應迅速，地理位置優越，早餐豐富且令人滿意。我得到了一間價格實惠的房間，每晚 85 萬，設施齊全，完全符合我的要求。

服務很好，感覺很有解決問題的意願，但可能缺乏解決問題的能力。房間的燈、垃圾桶，水龍頭、門把、廁所的門把都有問題，問題大部分都可以忍受，但水龍頭反應了修不好。最後給我們升級房間，才發現原來冷氣溫度是可以調整的😓

清潔度有待提高，浴缸裡還有頭髮，房間的地板也不是很乾淨。除此之外，一切都很好。早餐也比較豐富，只是把昨天的菜色重新做了一遍。謝謝。