雅加達有Wi-Fi的飯店

We stayed for 1 night just want to experience. Room was clean, room service food was excellent, the 4/5 is scored for Housekeeping team on the floor, very polite and helpful. The only one thing we were not pleased about was the fire test. My partner and I work in the hospitality industry which we fully understand how fire test works in every hotel. However, this hotel did not organize or train the staff well to handle the test. Upon arrival, there was no information provided about the fire test. No letter in the Reception nor in the Room. The fire test starts at 11am on the check-out date, it was beeping not consistently and very short at first. I noticed that was probably fire test, me and my partner casually talked about that for couple of minutes. Until gradually it has partial announcement (it was on and off, a phrase was announced and being cut off half way that kind of thing), even though we understood that might be a fire test by experience. I decided to call down and confirm - the staff said, ”this is a test for your room and will last few minutes”. The statement was not nice as if I'm not experienced enough, I might think that the fire alarm might have issue in my room particularly. 10 minutes later, the announcement and siren starts heavily, while my partner finished his shower and started his phone call with business partner. He tried to last for 5 minutes and eventually he has to finish the call and call down again to Reception. All the above has gotten us confuse for 25 minutes at least. I told my partner that we should get going. We went out of the room, as previously we decided to go swimming and asked for late checkout since early morning - we wanted to take the lift which it was out of service due to the fire test. There was no one on the floor at all (usually there will be staff on every floor to check the fire door but it was not the case). We walked down to the staircase from level 8. Until level 3, we saw that there were signs for evacuation route (not clear). Also we saw that there was a big Cordless Drill/Driver left in the middle of the staircase. That looks so scary. My partner is already furious, he needed to jump pass that thing and see which path we should go next. As much as I'm usually more understanding and calm than my partner, I started to feel this is very upsetting. Luckily we are not with our little one. This is health and safety on your staircase in the middle of the evacuation route! There were few doors left open to some kind of construction side on level 3 and 2 that was easily accessible by anyone. Until we managed to walk to the lobby, all the staff looks very chill. No one even standing close to the staircase to explain (when the lift is out of service and you would expect there are guests coming down from staircase). We managed to speak to the Front Office Manager and was told that it was a last minute fire test that organized less than 24 hours. We work in the same industry and clearly know which department should be responsible for what task. 24 hours is very adequate to get last minute things prepared, if not, communication problems should be looked into - with all due respect, but that speaks a lot of the leadership of the Head of Operations. How could you have a 25 minutes fire test happen, before the guest check-out time (starts from 11am), with multiple unsuccessful attempt to get the siren and announcement clearly done, engineering equipment blocking the way which luckily that was turned off. The only one thing that I was glad was that we were not experiencing a real fire situation. As otherwise, experienced like us, I will have no clue if we can escape on time. All in all, we have passed the feedback to the FOM and hopefully this will be looked into and discuss further for the future process how to carry out a proper fire test. Other than this, everything else was excellent. We would still consider to come back again but might just request for low floor as in case.

離機場約45分鐘，屬於比較舊的五星級飯店。 飯店周圍都還在開發施工，要逛街要叫計程車去市區圓環。 房間很大很乾淨，每天都睡得很舒服。 早餐稍微貴了一點，菜色是印尼和印度料理，還有些西式 我吃是不太習慣。 最好的是游泳池和小孩的玩水區，但玩兩天就夠了會膩。 以上供參考，謝謝

之前住的Airbnb出了大問題，所以臨時決定在這裡住一晚。晚上11點半預訂的公寓，一個小時後到達時，前台已經準備好為我們服務了。入住手續辦理得非常有效率便捷。公寓乾淨寬敞。如果要挑個毛病，那就是冷氣的風扇聲音有點大，我睡比較淺。公寓離哈利姆火車站很近，去萬隆搭Whoosh輕軌非常方便，早上不用擔心塞車。

地理位置优越，入住三晚体验极佳。感谢酒店为我们升级了房间。所有员工都非常友好热情。只是餐厅早餐时段座位不足，略显拥挤，但工作人员依然专业地处理了这种情况。我会推荐给其他人，并且自己也会再次入住。雅诗阁雅加达酒店全体员工都做得非常棒！

招待100/100 。非常有求必應和樂於助人。甚至昨天,因爲有急救包(入住前一個小時),他們可以提醒我們並給我們提供什麼-有救生用品的人,沒有記住🤣

我去過世界各地很多國家，也住過很多精品飯店、高級飯店和豪華飯店。但相信我，沒有一家能比得上溫德姆卡薩布蘭卡酒店。你知道它為什麼這麼特別嗎？ 從門童到前台接待，從泳池工作人員到餐廳服務員，每個人都熱情友好，樂於助人。我可以毫不誇張地說，入住這家旅館改變了我的人生觀。這或許也得益於印尼人民的友善。相信我，你絕對不會後悔入住這家飯店。 在一個完全出乎意料的時刻（連我自己都忘了）——我平常不怎麼慶祝生日——兩位工作人員帶著一個可愛的蛋糕來祝我生日快樂。他們的舉動讓我百感交集。我想再次感謝每一位工作人員。你們都如此美好，如此珍貴。 如果你想要更客觀的評價，那我總結如下： 早餐：非常棒（以亞洲菜為主） 泳池：乾淨舒適 員工：簡直太棒了。非常友善、笑容滿面且樂於助人。 位置：市中心，距離購物中心僅幾步之遙。 價格：與其他許多連鎖飯店相比，性價比更高。 房間：乾淨寬敞。

房間面積很寬敞,但是浴室很窄(有浴缸,但沒有淋浴的地方可以站着洗澡),房間不隔音,所以我聽到很多人打開和關閉其他房間的門,插座脫落,加牀350,但真的很硬。去那裏1x

酒店地點非常方便 附近有許多美食餐廳 有超巿水果店 交通非常方便 去所有景點都很用易 就是早餐比較單調 不太適合外國人 房間很大 服務人員很熱誠 下次會再入住

非常不錯，環境好，早餐好。酒店位置很好，出行方便，房間乾淨整潔，床品舒適睡得很安穩。前台服務熱情貼心，設施齊全，衞浴乾濕分離，性價比超高，入住體驗很棒，下次還會選擇這裏。

對這個酒店服務人員非常好👍 所有人都很熱情，很有禮貌。非常非常客氣！ It is a very good hotel . The hotel has very good service. NADIA and Farhan helped us to change the room and their action are so fast and it is so kind of them . We really enjoyed to stay there and we felt so happy . 5 star service