Great Location, Terrible Service”
I recently stayed at this hotel during a business trip. While the room itself was nice and the location superb, the service was extremely disappointing. The staff, particularly two individuals from the reception team(both was indian guys), were rude and unhelpful. Despite the hotel’s policy clearly stating that room service was available, I was told repeatedly to “come down” instead of receiving the assistance I needed. My team had booked an executive room, expecting a premium level of service, but the attitude and unwillingness to help made for an unpleasant experience. For a business traveler expecting professionalism, this fell well short. Would not recommend if you value good customer service.
Good communication to Hendon Central and Golders Green with bus 83. Nice supermarket / restaurant next door. Sainsbury just 5 min walk. More shops, restaurants and pubs closer to colindale. Nice rooms, loved the air conditioner. Good breakfast.
Unforgettable Stay
“My stay here was nothing short of amazing! The host’s dedication to making guests feel at home is unmatched. The property was immaculately clean, and the serene environment provided the perfect escape from the hustle and bustle. I would 100% recommend this accommodation to anyone and look forward to returning myself!”