First thing I noticed was the excellent friendly service at the front counter. This service continued at breakfast the next morning, which was very nice - it was a menu-style breakfast where you order a breakfast you would like. Breakfast with salmon had a small supplement.
The room was mostly okay, although there were some stains on the bedsheet. Inclusion of earplugs was a nice touch as it is on the main road - I happen to like the city noise, but ended up using them to block out the noise of the fan (there is no air conditioning).
The bathroom had nice toiletries although we noticed that the cold tap ran hot for quite a while before it got cold.
Overall the stay was fine, but with lots of hotels available in Colchester it wouldn’t be my first pick to return.
訪訪客用戶The swimming pool appeared quite big, although we didn't get a chance to use it. Our room was fairly roomy for two people, but with our group of four, it felt a bit crowded. It's worth noting that if you have heavy luggage, you might want to avoid booking a room on the top floor (second floor), as there are no lifts available in this hotel. The bathroom provided only shampoo and body wash, so you might need to bring or purchase your own conditioner.
The breakfast exceeded my expectations. Despite anticipating a traditional British offering, I was pleasantly surprised by the variety available, including English hot meals, a salad bar, a selection of cereals (there was Alpen!), milk alternatives (I particularly enjoyed the Oatly), and two coffee machines.
Their breakfast was so impressive that I will definitely consider staying at this hotel again when I visit Colchester next time.