切斯特有Wi-Fi的飯店

我們於 12 月 20 日至 27 日入住： ＞＞＞優點－浴室地板溫暖，白天接待女士（前護士）的服務態度，空調，樓下安靜的休息區，早上的咖啡和羊角麵包，遮光窗簾，窗戶/賽馬場的景色 ＞＞＞缺點 - Roomzzz 的預訂錯誤 - 當我更改預訂時，他們取消了錯誤的日期（儘管他們通過升級來補償我們，謝謝），沒有免費停車（並且 ringgo 應用程序強迫我們為 24 小時的部分天停車支付 15英鎊），我們不得不兩次提醒工作人員打掃房間，夜間接待員對顧客不友好，而且還不斷聽到揚聲器里大聲的電視聲音，我們入住時床單上有一些污漬（見圖）。

Very good location and just few minutes’ walk to town centre, clean and tidy hotel; but staff forgot to prepare the sofa bed before arrival; and had to asked again in late evening

我們有一個可愛的問候和愉快的驚喜,我們的房間已經準備好了,所以我們能夠直接去房間。 房間寬敞,安靜,乾淨。浴室的洗浴用品很可愛。 工作人員總是友好和樂於助人。 早餐很好,雖然有些物品沒有補充一段時間。 我們以前住過,因爲位置優越,我們總是對服務和標準感到滿意。

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

友好的接待人員。位置優越。房間大小合適,浴室現代,但不是最乾淨的,衣服墊上有頭髮,淋浴盤上有頭髮,房間裏有很多灰塵。從這裏期望更好一點。

當我使用游泳池時,它幾乎是空的。我喜歡它開放到晚上9點,因爲它意味着我可以在漫長的一天後游泳。 房間很大很寬敞。唯一的缺點是淋浴不是很好,沒有太多的電源,水太熱了。可以有空調甚至風扇,因爲晚上很熱。 否則,這是一個愉快的住宿

As a big fan of Premier Inns I felt this one wasn't up to their usual standard. Beds always very comfortable but the bedding wasnt adequate, slightly ill-fitting. Also the room was cold and the air con set to high did not work. The TV also did not work in our room, aerial connection was cited aa the reason on-screen. On a lesser and more personal note, i like the scrambled eggs option in the morning but only fried eggs were offered at breakfast.

可愛的早餐,美味,供應精美 可愛的早餐,美味,供應精美 喜歡早餐,美味可口,供應精美

位置優越,可愛的老建築。 摺疊牀給孩子們是不舒服的(比旅行小屋或premmier客棧的牀更糟糕)。 不要爲早餐煩惱!東西一直用光,並不總是更換。培根不能吃,香腸便宜,沒有乏布丁,即使它在菜單和小部分。 我會再次入住,但不會添加早餐

不是這裏最好的住宿。電視沒有調音。上次訪問沒有電視遙控器。淋浴溫度控制工作不正常。但還是位置好,spa不錯