KAKTUS飯店Kaktus Playa坐落於卡里拉中心地段,步行前往卡萊利亞海灘只需 6 分鐘、前往達爾茂公園需 13 分鐘。 此豪華飯店距離羅卡格洛薩露營地 1.9 英里(3 公里),距離濱海皮內達海灘 3.3 英里(5.3 公里)。您可在2 個室外游泳池中放鬆一下,或者享受桑拿和健身中心等其他度假設施。此地中海風格飯店的其他特色包括免費 WiFi、公共區電視和旅遊/票務服務。您可以去Restaurante buffet享用一頓美餐,也可以待在房間裡,享受飯店的 24 小時送餐服務。歡迎光臨酒吧/酒廊,喝一杯,放鬆一下;此外還有 2 間池畔酒吧供您選擇。每天 8:00 至 10:00 提供收費的自助式早餐。特色服務/設施包括乾洗/洗衣服務、24 小時櫃檯服務和多語言服務。收費提供往返機場班車。有 201 間特色裝修的客房提供冰箱和迷你吧;您定能在旅途中找到家的舒適。帶有衛星頻道的等離子電視可滿足您的娛樂需求;同時提供免費無線網絡,方便您與朋友保持聯繫。浴室提供淋浴設施,配有大花灑淋浴噴頭和免費洗浴用品。便利設施包括電話,以及保險箱和遮光窗簾。
「A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.」