About 100 m from a public stone/rocky beach is located the hotel Gran Muthu Habana. The old town is around 10 km away. Near the beach there is a promenade where you can go for a stroll. The air-conditioned hotel has a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, 5 lifts, a shop, a hairdresser, a jacuzzi, parking spaces as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool (open all year), where sun umbrellas and pool towels are available for free. For children there are also 2 separate children's pools. Furthermore, you can relax outdoors on a terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Gran Muthu Habana is video-monitored 24h a day. For very young guests, kid`s chairs and cots can be provided. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. The energy supply is 220 Volts. For conventions and other business meetings, the hotel offers a conference area with a total of 70 seats, a reception, lectern, a video projector, overhead projector as well as internet access. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, rooms with a particularly romantic location and view, special honeymoon packages, champagne, sparkling wine, a present or a basket of fruit in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, organic food, a central room air-conditioning and environmentally-friendly cleaning. The hotel requires that all guests pay a deposit upon arrival. Due to its barrier-free facilities , such as a sliding door in the entrance area, a hotel door that can be opened manually, barrier-free entrances, wheelchair accessible rooms, a handrail in the...
Gran Hotel Bristol by Kempinski提供給探索這座城市的旅客一個理想之地。 到夏灣拿觀光的人一定會發現Gran Hotel Bristol by Kempinski是一個很棒的住宿選擇。 飯店位置方便,距離Estación Central De Ferrocarriles只有1km,何塞馬蒂國際機場只有22km。 附近有許多景點,包括聖法蘭西斯科廣場,何塞•馬蒂故居和莫羅城堡,旅客會不自覺在此停留許多時間。 經過漫長的一天的觀光後,這家飯店是您放鬆身心的好地方。
匿匿名用戶2023.08.18
I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying!
1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff?
2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests!
3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel.
4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel.
I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident.
Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.
因佩羅斯塔帕克中央飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 到夏灣拿觀光的人一定會發現因佩羅斯塔帕克中央飯店是一個很棒的住宿選擇。 Estación Central De Ferrocarriles約距離1km且何塞馬蒂國際機場約距離22km遠,旅客很容易前往飯店。 附近地區擁有許多景點,包括朗姆酒博物館,Cubaoutings和Paseo del Prado。 當客人有多餘的休閒時間,可使用現場的各種設施。
El Hotel Capri es una muy buena opción para hospedarse en La Habana, Cuba. Su ubicación es excelente, cerca del malecón y rodeado de restaurantes con diversas opciones de comida y precios para diferentes presupuestos.
El servicio del hotel en general fue bueno, aunque, desafortunadamente, no todos los empleados mostraron la mejor disposición y atención. Por ejemplo, al llegar al restaurante el primer día, la atención que nos brindó la persona que nos atendió no fue la esperada. La comida del hotel es de buena calidad, pero la variedad es limitada, lo que nos llevó a decidir tomar almuerzos y cenas en restaurantes fuera del hotel durante los días siguientes. Sin embargo, el desayuno es bueno y variado.
El servicio de internet fue bastante bueno. Es justo mencionar que otros empleados del hotel fueron muy amables y atentos con nosotros.
En general, nuestra experiencia en el Hotel Capri fue satisfactoria.
羅克總統飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 在夏灣拿對於商務旅客或休閒旅行的人來說,羅克總統飯店提供了舒適的住宿。 Estación Central De Ferrocarriles約距離6km且何塞馬蒂國際機場約距離20km遠,旅客很容易前往飯店。 附近有許多景點,包括Parque de Villalón,Monumento a José Miguel Gómez和Vedado,旅客會不自覺在此停留許多時間。 閒暇時,客人可以探索飯店的周邊環境。
ВВладимир Конюхов2024.04.13
Ну в меру убитый отель.
Сломался унитаз благо не критично.
Резиновая еда как везде на Кубе.
Очень долго ждать свой включенный ужин.
Ведало хороший район как по мне.
До центра 10 уе на такси.
Варят вкусный кофе.
Полотенцев в достатке.
А да !!! Ночью лают собаки ! Всю ночь . Каждую ночь …
Карточки от номеров исправно размагничиваются каждый день.
埃爾恩坎託毅力飯店為忙碌一天的旅客提供一個放鬆身心的好地方。 埃爾恩坎託毅力飯店是您遍覽夏灣拿美景與感受城市之聲的理想選擇。
飯店位置方便,距離Estación Central De Ferrocarriles只有2km,何塞馬蒂國際機場只有21km。 這家飯店靠近夏灣拿的熱門景點,包括武器廣場,皇家軍隊城堡和莫洛三世城堡。 當客人有多餘的休閒時間,可使用現場的各種設施。
SSvetlana Kosolapova2024.05.19
Мы жили в номере люкс. Номер отличный, просторный, с высоченными потолками, обставлен в неоколониальном стиле, с окнами в пол, ведущими на балкон. Номером, душевой комнатой, чистотой очень довольны. Завтраки, возможно, более скромные, чем мы ожидали, судя по отзывам, но нам вполне хватало: омлет с овощами, свежие помидоры, ветчина, сыр, тосты, сливочное масло, джем, кофе, фрукты. Отель в целом оставляет приятное впечатление: свежий ремонт, зеленый внутренний дворик. Расположен примерно в километре от бульвара Прадо. То есть от исторической части Гаваны добираться до отеля нужно по районам, в которых живут гаванцы со всем присущим этим местам колоритом. Мы предпочитали ходить через набережную, тем более что улица, на которой стоит отель, выходит прямиком на Малекон. С теплотой вспоминаем доброжелательную хозяйку отеля и её помощницу-дочку Бренду. Спасибо за радушный приём!
Hotel Telegrafo提供給探索這座城市的旅客一個理想之地。 到夏灣拿觀光的人一定會發現Hotel Telegrafo是一個很棒的住宿選擇。 Estación Central De Ferrocarriles約距離1km且何塞馬蒂國際機場約距離22km遠,旅客很容易前往飯店。 這家飯店靠近夏灣拿的熱門景點,包括皇家軍隊城堡,莫洛三世城堡和海濱大道 (哈瓦那)。 結束一整天的觀光行程,客人可在舒適的飯店休息。