The hotel itself was luxurious, with beautifully designed interiors and a high-end feel. The location was average—not too far, but not very convenient either.
Service was a bit mixed. One staff member wasn’t very welcoming, which left a poor first impression. However, another staff member was fantastic and went out of their way to help us book a taxi when we were running late for our train trip—truly a lifesaver!
The breakfast was amazing, with a great selection of delicious options that added to the overall experience. Despite some minor hiccups, it was a pleasant and comfortable stay.
Gut erreichbares, modernes Hotel in der Innenstadt (keine Erfahrung mit dem Auto), alles brauchbare mit kurzem Fußweg erreichbar. Überaus freundliches Personal, leider manche nur englischsprachig.
Saubere, moderne und stilvolle Zimmer, leider sehr viel Teppichboden verlegt.
Das Frühstück großzügig und und für jeden etwas dabei.
Eigener kleiner Wellnessbereich mit Sauna und Dampfbad sowie einem kleinen Pool. Auch ein nebenan gelegenes Fitnessstudio kann man gratis mitbenutzen.
Würde ich bei einem angemessenem Angebot jedem empfehlen.
翻譯
訪客用戶
雙人或雙床房
入住於 2024 年 11 月
夫妻/情侶出遊
1 則評論
5.0/5
超棒
發布於 2025 年 1 月 15 日
We travel to Innsbruck at least one a year and this is our go-to spot—the location is amazing (close to everything, but not noisy), included breakfast is great, staff are friendly and helpful. Our favorite feature is having access to the excellent Base 5 gym that's right next door to the property, a great complement to the hotel pool & sauna! We'll be back, frequently.
翻譯
Vs Wong
雙人或雙床房
入住於 2024 年 11 月
夫妻/情侶出遊
3 則評論
1.7/5
發布於 2025 年 3 月 4 日
4pm check-in and 11am check-out is ridiculous. Rude receptionist, even after we showed her the confirmation that check-in time was confirmed at 3pm, she refused to acknowledge it and said that they changed the hotel policy recently and that is not her problem, we should contact our travel agent. I asked her to check whether the room might be ready, but she refused.
Overall the experience was not pleasant and the room was dusty. For the price, there is better options.