木瓜樹飯店

Food, ambience, atmosphere, hospitality, service, behaviour all are excellent. Room furniture, plumbing system, water and electricity supplies, TV channels are also very good

The staff's behaviour was very rude even the manager The staff's behaviour was very rude even the manager

Good Hygin, Good Location Quick service Terrace restaurant was Greatttt Ample Parking space Good Location

Dear Team, I recently stayed at Papaya Tree in an Executive Room for two days, and I would like to share my feedback regarding the experience. The biggest concern I faced during my stay was the lack of ventilation in the room. There was not even a small opening (not even a 1x1 ft ventilation), making the entire space completely enclosed. This had a direct impact on air circulation and, consequently, customer health. I personally experienced discomfort due to this issue. Additionally, I encountered several maintenance issues, including: Tap issue – Damaged, Continuous water from the shower. Chair issue – Broken. AC noise issue – The air conditioner was unusually loud, causing disturbances. I strongly recommend that the hotel take immediate action to improve ventilation in the rooms, as fresh air circulation is crucial for guest comfort and well-being. Also, addressing the mentioned maintenance concerns would enhance the overall experience for future visitors. I appreciate your attention to this feedback and look forward to improvements in the near future. Best regards, Pratik Thakur

Quite friendly staff, good food. The housekeeping and room services staff are very prompt and pleasant high quality accessories and food furniture

Property was good. Employees were humble. Room ambience were good cleanliness and hygiene were properly maintained