Excellent room and service, were very looked after. Required a disabled bathroom for a family member which we were given and made our stay a lot easier. Close to the Mater hospital and local shopping centre. Staff were very helpful!!!
I arrived early for check in with confirmation in writing that early check in was available. Had stayed here another time 3yrs prior and although not perfect it was a nice hotel for an overnight stay.....not this time..... Reception just said NO you will have to wait as not cleaned yet), while chatting to his mate. Made me sit for 4hrs on verandah . Put me a double room in an evacuation impossible corridor, without requested balcony, room did have cockroaches, power points out of walls that burnt appliances. Room booked was a single with air con and bathroom and balcony that I knew were closer to exit. Hotel full of permanent residents that liked to scream and rant down the halls all night, destroy property and try to bum anything from cigarettes to money off you constantly. Rubbish bins overflowing and syringes kept appearing in the overflowing bin and not a fan to be seen. Fill out covid form and lots of pictures but no hand sanitisers anywhere and if contactless is throwing the keys on the counter than yeah contactless. I would class this Hotel as an asylum more than accommodation and they had the nerve to demand payment upfront for the most terrifying 20hrs I have ever encountered. Spend your money elsewhere and go to a decent hotel...I will be.
不錯
55 評價