沙伯裡貝斯特韋斯特飯店(Best Western Shrubbery Hotel)

The property felt empty with areas around reception dark. There needs to be a re-think about whether the old lounge near reception is an open communal area and therefore screened from the seminar room beyond - and lit. Front bedrooms can be noisy because of daytime traffic along the road into Ilminster itself. Staff are friendly and efficient but multi-task which can lead to delays in service. Nevertheless it is a convenient stopping point along the A303

The Historical building and the excellent conditions makes it your experience different than the standard hotel environment. The dinner is exceptional, highly recommended.

Good car park. Excellent room, spacious and comfortable. Main heater in room didn’t seem to be working properly but an additional plug in heater was also available in the room. Tried to call reception a couple of times with no answer (Christmas Eve).

Enjoyed our stay, friendly staff nothing too much trouble. Lovely room with an excellent bathroom. Would stay again.

Excellent service Exceeded expectation at cost Chris deserves a mention for excellent cust service

They is no lift for disabled people also they don't clean your room unless you ask the to The staff where very helpful

This is a lovely place to stay, perfectly positioned in Ilminster, with a few shops and nice local pubs. The breakfast and our evening meal in the restaurant was excellent. All the staff were exceptionally nice and friendly. Saying that, it felt like the hotel would benefit from bit of an update and TLC. But we would definitely stay there again.

comfortable and relaxed overnight break, hotel a little dated in areas but acceptable due yo helpful and efficient staff members

We thoroughly enjoyed our stay at the Best Western,The Shrubbery Hotel. We mainly used the hotel as a base to sleep at as we spent the majority of our days on the Jurassic Coast. The room was clean, the beds were very comfortable and we couldn’t believe how quiet the local area/surroundings were. One night there was a wedding party going on downstairs we were not disturbed by this meaning that each night we had a great nights sleep. The staff were helpful and attentive whenever we needed our room cleaning and made it easy for us to stay an extra night due to enjoying our stay so much. Our only minor point to add, would be that the carpets in the rooms could do with being updated as they looked a little faded and tired but apart from that we thoroughly enjoyed our stay and would consider returning again.