白島帕拉迪恩大飯店(Grand Palladium White Island Resort & Spa - All Inclusive)

Good hotel. Very kind staff ❤️

Hôtel impeccable, la première chambre nous avait déplu face au réseau climatisation à la réception on nous l’a changé sans problème . Les repas sont variés. Seul bémol manque de transat pour tout le monde . Le personnel du bar très à l écoute

Old and boring decos, reception staffs very robotic, rooms basics and food quite blend

Ready good

This is a 4 star establishment, and gets a 4 star from me to match it. We were told we can dine at one of 4 Ala Carte restaurants, but they were all fully booked at our arrival, all but one! We arrived to two single beds, and had to call a bunch of times to have this fixed, the drink selection at open bars is limited, there is no servers to come to your sun-bed to take your orders or bring your drinks, and the pool's water is just too cold. Beyond these, the rest was ok. It was our intention to have a good time here at this resort, and so we did! But nothing exceeded any of our expectations. Things are either ok (which is wonderful!) or a little sub-par.

Staff stole from my purse kept in a cupboard in my room and when reported no action was taken, only defensiveness and dismissal. No feedback received on any investigation, it wouldn’t have been difficult for them to identify who had entered during the timeline and I was left to feel that it was my fault for not putting it in the safe. Otherwise this is a nice hotel, so a very sad ending to my stay here and I would not recommend this hotel as a result as they can’t be trusted to make you feel safe.

The resort is amazing! Food is delicious and always available. Reservations for the restaurants were hard to make and we were told they were fully booked almost every night. When we did have reservations, we had issues with restaurant staff saying we didn’t really have reservations. The restaurants looked empty most nights so not sure why they made things so difficult. Staff could improve on customer service skills. We didn’t get to experience all the restaurants. The pools are amazing. There is no beach for this resort. They do not have a beach, you have to pay to rent chairs in front of the hotel. We were not aware of that.

It´s quite a big hotel resort so you need to walk a but more, staff was friendly and helpfull, we used a service of kids club and our child was satisfied. The quality of all inclusive coctails is not very high, but you would find something to drink all the time. There was a lot of meals to be chosen in restaurants provided buffet and in good quality. Sunbeds close to swimmingpools are often “reserved” by the guests. The resort is close to the airport and when airplanes take off towards north east, there is a lot of noise from them. Fortunately, the airplanes are not flying over the hotel, it was not so bad.