綠園飯店

Dear Team, I had a worst experience with greenpark hotel. I am an air india express crew and was staying in room 233. On 19th, after my flight I checked with reception staff that I can give my clothes for laundry service and get it at midnight. They gave me the assurance and same assurance was given by housekeeping staff also. Only after that I gave my uniform and mentioned the delivery timing on Laundry sheet. But at the time of getting ready for flight which is in the early morning on 20th I hadn't received my uniform laundered. I called the reception staff and asked about my clothes. They said they already delivered it in the room. But I was sure that they didn't return my clothes. I was running out of time. They over and over again called and said they delivered my clothes. I strictly told them I haven't received my uniform yet and I have to get ready for flight. Then they said they haven't washed my clothes yet. The reason they don't know why. I asked them to give the clothes back. I told them I have a spare Uniform but I didn't have time to iron them. I requested for them to atleast iron my uniform and give. They denied that too. But provided iron box. As these returned uniform was dirty, I had to iron my spare Uniform and wear it for the flight. It took too much time and when I reported at reception the cab driver took time to pick me up. All over I was late for the flight because of the negligence of your staff. So kindly provide proper training to those staff to do their duty properly. For them it just ignorance. But for those who are getting affected by this, they are going throgh so much. Hence kindly take care of this. And I don't recommend Greenpark hotel for business stay.

Сриниваз и Рахуль самый лучший менеджер. Очень позитивный коллектив и вкусная еда. Очень хочется вернуться в этот ресторан!