Checkin denied at the hotel saying it's already full at 12 am midnight even though the booking was already paid, please refund my money back
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訪客用戶
2024 年 6 月 9 日
The manager refused to check in, he told me that property was already sold out and he informed you. I requested several times and asked for a favour then the manager provided me with a bad room with no ac in the room. The room was dirty with cockroaches and the bathroom was very dirty and inhiegenic. I didn't have any option so i stayed in the room at the hotel. Extremely bad experience
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訪客用戶
2023 年 12 月 15 日
Bad experience room not clean airconditioner not working. Too much cockroach inside room, hotel staff behaviour not co operative waste of the money. Bad experience.
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訪客用戶
2023 年 6 月 14 日
Hotel celestee grand is good, but it's gps location showing wrong, and food is not available in this hotel
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訪客用戶
2023 年 5 月 25 日
Very bad staff, service not good, bed blanket towels not cleaned, staff not listening customer orders they are always busy in own mobile, in a hotel they haven't available plates, glass, very third class hotel please don't booked tgis hotel it's waste of money and u suffering so much
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訪客用戶
2023 年 5 月 23 日
Location is more or less in fine position, with no other food facilities in the hotel premises. Lift was not working properly, even i was allotted at the 4th floor. Room no. 401.